Transportation Operations Supervisor

Transportation Operations Supervisor

We are seeking a motivated and results-oriented Transportation Operations Supervisor to join our team. In this role, you will oversee daily transportation operations, support commercial drivers, and help ensure safe, efficient, and customer-focused service. The ideal candidate is a hands-on leader who thrives in a fast-paced environment, excels at problem-solving, and is committed to building a positive team culture while driving operational excellence.

Key Responsibilities

• Supervise the day-to-day transportation operations to ensure safe, efficient, and on-time service.
• Lead, coach, and develop a team of hourly employees and commercial drivers while promoting accountability and engagement.
• Manage daily staffing, scheduling, dispatch, and workforce planning to meet operational demands.
• Monitor route performance, productivity, and service levels, proactively addressing operational challenges.
• Serve as the primary point of contact for driver support, customer concerns, and operational escalations.
• Ensure compliance with company policies, DOT regulations, and all safety standards.
• Conduct regular safety meetings, performance discussions, and employee coaching sessions.
• Collaborate with cross-functional teams to improve processes and deliver exceptional customer service.
• Utilize Microsoft Excel and other operational systems to analyze data, prepare reports, and support decision-making.
• Support extended business hours and occasional Saturday operations during peak seasons as needed.
• Foster a culture of safety, teamwork, continuous improvement, and operational excellence.

Required

• Previous leadership or supervisory experience in transportation, logistics, distribution, or a similar fast-paced operational environment.
• Experience supervising hourly employees and commercial drivers.
• Strong scheduling, dispatch, and workforce planning experience.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational, analytical, and problem-solving abilities.
• Proficiency with Microsoft Office, including Excel, and the ability to learn new systems quickly.
• Ability to prioritize multiple tasks and make sound decisions in a fast-paced environment.
• Strong attention to detail with a commitment to safety and compliance.

Preferred

• Knowledge of DOT regulations and transportation industry best practices.
• Experience using transportation management, routing, or dispatch software.
• Experience with performance management, employee development, and continuous improvement initiatives.

What We're Looking For

The successful candidate is a proactive leader who enjoys working alongside their team, balancing operational priorities with employee development and customer satisfaction. They are adaptable, organized, and capable of making sound decisions in a dynamic environment while maintaining a strong focus on safety and service.

Why Join Us?

• Opportunity to make an immediate impact in a critical leadership role.
• Potential for permanent employment based on performance and business needs.
• Collaborative, team-oriented work environment.
• Opportunity to lead operational improvements and contribute to a culture of safety and excellence.