Sales Engineer
CIMON USA
CIMON is looking for a Sales Engineer with a strong technical foundation, a curiosity for how systems work, and an interest in helping customers solve practical automation problems. You will work with PLCs, HMIs, SCADA software, and industrial computing products to understand customer requirements, demonstrate solutions, support technical evaluations, and help move opportunities toward a successful sale. This role combines hands-on technical work with customer interaction and responsibility for growing the business. We welcome candidates from applications engineering, controls, systems integration, technical support, and related technical backgrounds, as well as experienced technical sales professionals. The ability to learn unfamiliar technology, apply it thoughtfully, and communicate clearly is central to success. Our U.S. team is small and growing. You will work closely with company leadership, Technical Support, and Engineering, including colleagues in South Korea. Your contributions will be visible, your ideas will have a direct audience, and your responsibilities can expand as you build expertise and deliver results. About CIMON CIMON is a global industrial automation manufacturer that develops hardware and software for industrial applications, including PLCs, HMIs, SCADA software, industrial monitors, and industrial computers. Founded in 1999 and headquartered in South Korea, CIMON serves OEMs, system integrators, distributors, and end users across manufacturing, packaging, water and wastewater, food and beverage, energy, and other industrial markets. Our U.S. team, based in Coppell, Texas, is expanding CIMON's presence across North America through technical expertise, responsive customer support, and long-term customer relationships. What You'll Do Understand customer applications. Lead technical discovery conversations to understand the customer’s equipment, existing systems, operating requirements, integration needs, project timeline, and purchasing criteria. Recommend appropriate solutions. Translate requirements into suitable PLC, HMI, SCADA, and industrial computing configurations. Explain product capabilities, integration considerations, and technical tradeoffs clearly. Build and demonstrate working applications. Configure products and develop demonstrations, sample projects, and proofs of concept that address customer needs. Depending on the application, this may include HMI screens, sample PLC logic, SCADA displays, or communications between devices. Guide technical evaluations. Help customers get started with evaluation and loaner equipment, establish clear success criteria, troubleshoot initial issues, and document results and next steps. Advance sales opportunities. Work with opportunities generated through business development, channel partners, trade shows, referrals, and customer inquiries. Maintain proactive follow-up, address technical objections, support proposals and pricing discussions, and help bring opportunities through to purchase. Present to customers and industry audiences. Deliver demonstrations and technical presentations at customer sites, virtually, and at trade shows. Adapt your explanation to engineers, operators, purchasing teams, and business leaders. Collaborate on complex requirements. Work with Technical Support and Engineering to validate technical assumptions, evaluate custom requirements, and resolve questions that require specialist input. Document clear handoffs into implementation and ongoing support. Maintain useful opportunity records. Keep customer requirements, technical notes, commitments, next steps, and opportunity status current in the CRM. Provide realistic updates on deal timing, technical risks, and outstanding decisions. Bring customer and market insight back to the team. Share application needs, competitive findings, product feedback, and recommendations that help CIMON improve its products and approach to the market. Help strengthen how the team works. Contribute to reusable demonstrations, application examples, sales playbooks, and practical improvements to qualification, quoting, CRM workflows, and customer handoffs. What You Bring At least two years of relevant experience in applications engineering, controls, systems integration, technical support, technical sales, or a related technical role. Experience in industrial automation or manufacturing equipment is especially valuable. A practical technical foundation. You have experience working with hardware, software, or control systems and can use technical documentation to understand requirements and investigate problems. The ability to learn and apply new technology quickly. You are comfortable working through unfamiliar documentation, configuring and testing a product, asking focused questions, and explaining what you learned. Clear communication. You can explain technical concepts accurately, listen carefully to customer requirements, and adapt your presentation to the audience. Interest in the commercial side of engineering. You enjoy working with customers, helping them evaluate options, and taking responsibility for moving opportunities forward. Initiative and dependable follow-through. You organize your work, document commitments, meet deadlines, and keep customers and colleagues informed. You investigate problems independently and involve the right people when additional expertise is needed. Availability to work on-site in Coppell and travel for regional customer visits and trade shows, with occasional international travel. Prior experience with CIMON products is not required. We are looking for the technical foundation, learning ability, and judgment to develop that expertise. Helpful Experience A bachelor's degree in engineering, engineering technology, computer science, or a related technical discipline. Equivalent hands-on technical experience is also valued. Experience configuring or programming PLCs, HMIs, SCADA systems, or industrial PCs. Familiarity with industrial networking and communications such as Modbus, EtherNet/IP, OPC UA, or MQTT. Experience building demonstrations, supporting product evaluations, training customers, or presenting technical solutions. Experience with CRM systems and documenting customer requirements, technical findings, and next steps. Experience using scripting, automation, or AI-assisted tools to improve technical work, with the ability to explain and validate the results. What Success Looks Like You develop the product knowledge to lead useful technical conversations, prepare reliable demonstrations, and guide customers through evaluations with increasing independence. You help convert qualified opportunities into new business by understanding requirements, resolving technical questions, and maintaining consistent follow-through. You earn trust through accurate recommendations, clear communication, and dependable execution—and contribute knowledge and improvements that make the whole team more effective. Compensation & Growth Competitive base salary with performance-based incentives tied to new business results. Hands-on experience across industrial automation hardware and software, with exposure to a variety of customer applications and industries. Direct mentorship and close collaboration with company leadership and experienced technical colleagues. Meaningful input into how CIMON demonstrates its products, supports customer evaluations, and develops its technical sales approach. Opportunities to take on larger customer opportunities, deepen a technical specialty, mentor colleagues, or move into broader responsibilities as performance and business growth create the need. #J-18808-Ljbffr CIMON USA
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