Network Manager

Network ManagerThe City of Concord is currently looking for an experienced IT professional to fill one Network Manager vacancy in the Information Technology Department. The mission of the Information Technology Department is to ensure Concord's technology portfolio provides the appropriate set of tools required for delivering high-quality services to internal departments, Concord residents, and other agencies in a consistent manner sustainable over the 10-year budget horizon. The Network Manager will be a key contributor to providing high-quality support and coordination with all City business units, including the Police Department; and will enjoy using their extensive knowledge of IT security concepts and controls to protect the City's investment in IT technology and its data.The Network Manager will lead and manage enterprise-wide IT systems, cybersecurity, and digital transformation initiatives for the City's centralized and distributed computing environments. They will oversee the design, implementation, and optimization of cloud-based infrastructure, data governance, and AI-enhanced services. This position acts as a strategic advisor and project manager for high-impact technology initiatives aligned with the City's IT Strategic Plan and Capital Improvement Program (CIP), and champions innovation, equity, and customer-centric digital services in support of the City's Mission, Vision, and Values.We are looking for someone who:Is service-oriented, and is experienced in providing outstanding customer service to both internal and external customersIs a collaborative team playerHas excellent verbal and written communication skillsHas VMware, Cisco, HP/Dell server experienceHas extensive knowledge of IT security concepts and controlsAble to use good judgement, think analytically, and make sound recommendationsHas experience managing a budgetEmbraces and embodies the City's Mission, Vision and ValuesWhat we offer: The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the community to make Concord a city of the highest quality. The City is an employer that invests in its employees' professional and personal development, values work-life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following:Participation in CalPERS pension, tiered based on date of hireA variety of health care plans or a cash-in-lieu benefit of $200 if waiving coverageCity-paid dental insurance; employee-paid vision insuranceVacation accruals starting at 15 days per year, 12 days of sick leave per year, 11 paid holidays per year, plus 80 hours of administrative leave per year available upon completion of probationGenerous tuition reimbursement program401(k) and 457 deferred compensation plans, including an employer paid contribution of 3% plus $2000 annuallyFlexible spending accounts (FSAs) for healthcare, dependent care and commuting costsLife insurance in the amount of twice the annual salary (up to $400,000 max) and disability insuranceA wellness program that offers annual health expos, health and nutrition education, as well as a variety of mental health resourcesOption for alternative work schedules (hybrid or 9/80), based on department approvalNestled in the foothills of Mt. Diablo, Concord is a major East Bay community located 29 miles east of San Francisco and 58 miles north of San Jose. With a population of almost 130,000 residents occupying an area of 31 square miles, Concord is the largest city in Contra Costa County. The City's central location offers easy access to the entire Bay Area including Oakland, San Francisco, and the Silicon Valley. Concord has much to offer; its local lifestyle reflects a careful blending of the City's early California heritage, along with modern planned development. It is a harmonious community of quiet neighborhoods, an excellent park system, convenient shopping centers, large preserves of open space, a state-of-the-art hospital, and a wide variety of restaurants. Additionally, diverse public and private educational opportunities for students of all ages are available in Concord. Concord residents enjoy a Mediterranean climate with warm, dry summers and mild winters. The ideal weather and natural beauty of Concord make the area ideal for visitors and locals seeking active outdoor activities. In Concord, where "Families Come First," one is never far from a park or an open green space for active play or just relaxing. Todos Santos Plaza, the heart of downtown Concord, features a year-round Farmer's Market, several seasonal and community celebrations, as well as serving as a wonderful outdoor space for all to enjoy.Selection Process:1. Submit a completed City of Concord application online at Only application materials submitted online during the filing period will be accepted.2. All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to participate in a panel interview. If you are selected to participate in the panel interview and are unavailable, we regret that we will not be able to reschedule you.Conviction History and Background Investigation: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Appointments to this position are also subject to a polygraph and background investigation coordinated by the Concord Police Department. The following list describes some areas that are covered in the investigation.Your relatives, references, and acquaintances are asked to comment on your suitability for the position.The information supplied regarding your educational history is examined and verified.You must list a history of your residences.Your work history and experience are examined with regard to your dependability, relationships with fellow workers, trustworthiness, and general job performance.Military service records are subject to verification.The background investigation considers your management of personal finances (however, being in debt does not automatically disqualify you).Your criminal, driving, and insurance records are evaluated. Felony convictions will be grounds for disqualification from the selection process.If you have a history of recent or prolonged use of illegal controlled substances (i.e., Cocaine, Methamphetamine, Marijuana, etc.), you may be dismissed from the process.Deliberate misstatements or omissions can and often will result in your application being rejected, regardless of the nature or reason for the misstatements/omissions. In fact, the number one reason individuals fail and/or are disqualified during the background investigation is because they deliberately withhold or misrepresent job-relevant information. Applicants must be truthful in all phases of the process and promptly submit documentation when requested.Examples of duties include, but are not limited to:Supervises and performs activities related to systems analysis and programming operations for centralized and networked computing systems; coordinates system installations, upgrades, and maintenance; assures the development, procurement, and/or adaptation of operating systems hardware and software.Serves as system administrator; analyzes requirements and designs/modifies wide area and local area computer network systems; oversees network administration; monitors systems to assure proper operations; assures maintenance of computer system inventory; generates computer reports; adds/deletes users; schedules backups.Confers with departments to determine system functions and desired results; analyzes departments' system and program problems and changes in requirements; identifies and recommends modifications.Develops, interprets, and implements policies, procedures, and division directives; informs and trains users regarding the features, functions, and capabilities of computer systems.Oversees a technical support station, which receives, logs, and responds to service, maintenance, and/or assistance requests regarding operating and network systems.Supports the preparation of RFP packages for computer systems and related equipment, devices, and services; coordinates maintenance and repairs; reconciles and approves invoices for payment.Attends a variety of meetings; conducts special projects.Acts as program/project manager as assigned.Promotes the City's Mission to make Concord a city of the highest quality by providing responsive, cost-effective, and innovative government services; understands and subscribes to the vision and values adopted by the City