Sales Operations Manager

Overview:The Business Banking Senior Sales Strategy Manager will align industry priorities, product readiness, and go-to-market strategy for measurable growth across all Business Banking segments. Primary Responsibilities:Responsible for driving industry-led growth across Business Banking segments including industry sizing, segmentation, and prioritization framework.Lead cross-functional planning and prioritization to align roadmaps, campaigns, and sales strategies to industry needs.Help create messaging/value props, playbooks, pitch decks, talk tracks, and objection handling and coordinate enablement with Segment Leads.Build and manage strategic industry partnerships (e.g., bar associations) to expand reach, generate leads, and accelerate customer growth.Define success metrics and provide industry pipeline and forecast insights; partner with sales leaders to identify trends, blockers, and opportunities.Drive continuous improvement via post-implementation reviews, process refinement, and scaling best practices across segments.Monitor competitors and disruptors and provide actionable guidance for sales and product teams.Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.Promote an environment that supports belonging and reflects the M&T Bank brand.Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.Maintain an awareness of key priorities throughout the Bank and how they may impact Business Banking.Keep up-to-date on business and market trends that may affect the business/department.Be flexible. Complete other related duties as assigned.Supervisory/ Managerial Responsibilities:Supervises a teamEducation and Experience Required:Bachelor’s degree and 7 years relevant experience,OR in lieu of a degree,A combined minimum of 11 years’ higher education and/or work experience including 7 years relevant experience2 years of Management Experience7+ years of experience in sales strategy or business banking strategy, with demonstrated impact on revenue growthM&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $107,500.00 - $179,100.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of AmericaSummaryLocation: Buffalo, NYType: Full time