Event Staffing Coordinator

The Opportunity :  
 

HMG+, a leader in hospitality staffing, is happy to share with you an exciting new opportunity for an Event Staffing Coordinator. As an Event Staffing Coordinator, you will help the processes involved in providing and organizing our event staffing department. A strong sense of drive and motivation is key in order to effectively fill client staffing needs and build our business towards projected growth. This is a great opportunity for an absolute taskmaster; someone with an analytical mind who has the ability to pivot between different projects and resolve issues quickly, meanwhile maintaining professional, transparent, and hospitable communication with our clients.  
 

Responsibilities :  

• Work directly with the Event Staffing Team to fill staffing gaps on all events.  

• Backfill staffing requests according to call outs or cancellations  

• Maintain communication with clients, keeping them up to date on their event schedule and staffing requests.  

• Ensure that our Service Professionals have consistent shift opportunities according to their availability listed.  

• Forecast future event requirements based on historical consistencies and anticipate staffing needs.  

• Engage with and familiarize yourself with our Service Professionals on a personal level for improved success.  

• Maintain Service Professional and Client account profiles on an ongoing basis, ensuring that our staffing software has the most up to date background information  

• Develop ideas for improved engagement, cooperation, and retention of our Service Professional database.  

• Send staff confirmation emails on a daily basis  

• Send client and captain staff sheets on a daily basis  

• Manage event information retrieval and delivery process between clients and event Captains  

• Liaise between training and staffing teams on a weekly basis to identify event opportunities for future event leaders through our Captains Development Program  

Qualifications :  

• Bachelor’s Degree preferred, Associate's degree required.  

• 1-2 years of staffing experience: hospitality industry preferred, medical, professional, and financial field experience will also be considered.  

• Excellent verbal and written communication skills.  

• 2+ years of experience in a hospitality-related field preferred.  

• 2+ years of administrative experience preferred.  

Benefits :  

• base salary + annual bonus structure.  

• Partial employer sponsored medical, dental, and vision insurance.  

• 401k with company match up to 5%.  

• 10 paid holidays per year + generous PTO package.  

• Hybrid schedule (Manager to determine in-office requirements, not exceeding 2 day/week).  

About HMG Plus, Inc .  

At HMG+, we believe exceptional hospitality starts with exceptional people. For over 30 years, we’ve built New York and Chicago’s most trusted community of hospitality professionals, supporting everything from high-profile galas and corporate receptions to private events, workplace experiences, and brand activations. Our team is known for more than service. We are known for presence, professionalism, anticipation, and the ability to make every guest experience feel seamless. We call this the Art of Intuition: understanding what a guest, client, or event needs before they have to ask. When you join HMG+, you become part of a team that invests in your growth through mentorship, ongoing training, flexible scheduling, and leadership that understands what it takes to succeed on the floor. If you take pride in your craft, care about the details, and want to work alongside people who share that same standard, we’d love to meet you.  

HMG Plus, Inc.  is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, age, or military or veteran status in accordance with federal law. In addition,  HMG Plus, Inc.  complies with applicable state and local laws governing non‑discrimination in employment in every jurisdiction in which it maintains facilities.  HMG Plus, Inc.  also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.  

Applicants have rights under Federal Employment Laws.  

Family and Medical Leave Act (FMLA) 

Equal Employment Opportunity (EEO) 

Employee Polygraph Protection Act (EPPA) 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.