Medical Social Worker II

Salary : $114,965.76 - $139,108.32 Annually
Location : Throughout the County of Santa Clara, CA
Job Type: Full-Time/Part-Time
Job Number: 26-Y03-A
Department: County-Wide Recruitment
Opening Date: 09/22/2026
Bargaining Unit: 01


Description


Under general direction, to provide skilled social work services to patients/clients and/or their families requiring service involving a variety of complex bio-psycho-social issues, intervention planning and implementation. Provides consultation, orientation and training to health care staff on the effects of bio-psycho-social, cultural and economic issues on the management of patient/client health needs.

The established list may be used for full-time/part-time/extra help/pm shifts/weekends vacancies as they occur.

Because we serve patients throughout multiple hospitals and clinics, you may have to work at different sites. We will meet any obligations we may have when this occurs.

The Power of WE : Together, we can make a greater impact. Bringing better care and expanding healthcare services across the community.

Santa Clara Valley Healthcare (SCVH) is the second largest public health care system in California and includes three acute care hospitals, 14 clinics and 60+ specialty and sub-specialty services. Our mission is to provide high-quality, accessible healthcare and excellent service to everyone in Santa Clara County.

Because we serve patients throughout multiple hospitals and clinics, you may have to work at different sites. We will meet any obligations we may have when this occurs.

Santa Clara Valley Medical Center - SCVMC is a full-service tertiary acute care teaching hospital with 699 licensed beds providing a wide range of specialized services, including Rehabilitation, Burn, Trauma, and NICU. SCVMC was ranked by U.S. News and World Report as #6 Rehabilitation Hospital in the nation and #1 in the West and designated as a 2024 High Performing hospital for Maternity Care, Heart Failure, Stroke, Hip Fracture, and Pneumonia.

O'Connor Hospital - O'Connor Hospital (OCH) is a 358 licensed bed acute care facility offering a full range of inpatient and outpatient medical, surgical and specialty programs to residents of Santa Clara County. It was founded in 1889 as one of the first hospitals in the county. OCH has grown significantly over the past five years in both its inpatient volume and its Emergency Department visits. Along with these volume increases other ancillary and clinical departments like imaging, lab, pharmacy, and respiratory have seen growth as well.

St. Louise Regional Hospital - Since 1989, St. Louise Regional Hospital (SLRH) has been caring for the residents in Santa Clara and San Benito Counties, offering a wide range of inpatient and outpatient medical specialties. SLRH has 93 beds, is a Designated Primary Stroke Center, and is the only acute care hospital in the area. Located in Gilroy, SLRH maintains a CALSTAR 2 emergency helicopter base on the premises.


Regional Medical Center - Regional Medical Center (RMC) is a 258-bed hospital that is the main emergency healthcare provider for East San José, treating a wide range of critical and life-threatening conditions for more than 60 years. Since the SCVH integration of RMC effective 4/1/25, RMC has expanded the critical services including Level II trauma, Thrombectomy capable Stroke Center and STEMI care, and has been seeing an increased number of emergency visits and inpatient volume.


Learn more about Santa Clara Valley Healthcare: :// and follow us on: LinkedIn |

Facebook |

Instagram |

Newsletter Subscription | Sign Up

Typical Tasks

• Provides social work services to patients/clients and/or their families with complex bio-psycho-social adjustment issues;
  
  
• Develops with patients/clients and/or families appropriate intervention plans based on careful assessment of bio-psycho-social factors in the situation;
  
  
• Provides social work intervention and services to individual patients/clients who are coping with temporary or permanent disability, critical illness or terminal illness;
  
  
• Works with patient/client and/or family on the implementation of these plans with independence and initiative;
  
  
• Interprets relevant bio-psycho-social, emotional and economic factors to other health care staff;
  
  
• Works collaboratively with health care staff in the multifaceted management of bio-psycho-social needs and issues;
  
  
• Individualizes the use of community resources according to patient's/client's needs and abilities to utilize or follow-up on referrals for community service;
  
  
• Serves as resource specialist toward meeting needs of patient/client and/or family and toward educating house staff on the availability and lack of availability of resources in the community;
  
  
• Provides information to community upon request about resources and services available through the SCVHHS;
  
  
• Educates patient/client and family on the effective use of the SCVHHS services;
  
  
• Prepares written social assessment and follow-up notes for the patient's records;
  
  
• Participates in staffing, interdisciplinary case conferences and presents relevant social work material orally at such meetings;
  
  
• Participates in ongoing research projects and proposal development and writing;
  
  
• Makes eligibility determinations with documentation provided by staff or client;
  
  
• Performs related work as assigned.

Employment Standards


Possession of a Master's degree in Social Work field from an accredited college and four years of increasingly responsible social work experience at least two years of which must be equivalent to the Medical Social Worker I in Santa Clara County.

Possession of a valid California Driver's license may be required for some positions prior to appointment.

Some positions may require a background check.

Knowledge of:

• Principals, objectives and techniques of social work;
  
  
• Individual and group behavior;
  
  
• Human growth and development and family relationships;
  
  
• Bio-psycho-socio-economic factors affecting individuals and families;
  
  
• Community organization and resources;
  
  
• Public social service agencies and function of these agencies.

Ability to:

• Establish and maintain rapport with patients/clients and/or their families;
  
  
• Maintain objective, disciplined, professional relationships with patients/clients and/or their families;
  
  
• Work cooperatively with health care staff co-workers and others in the community;
  
  
• Utilize social work techniques and community resources;
  
  
• Prepare written and oral reports;
  
  
• Work within written procedures and guidelines of the SCVHHS;
  
  
• Maintain accurate records of social work activities with patients/clients and their families;
  
  
• Keep simple statistics on professional activities.

The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays. Learn more


The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the with the bargaining unit applicable to the job classification.

In addition to the amazing perks above, the County also offers the additional benefits below.

Retirement Benefits
The County offers robust retirement plans including a (similar to the private sector's 401(k) plan) and the In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family's long-term financial well-being.

Health Flexible Spending Account
The empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA.

Dependent Care Assistance Program (DCAP)
The enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the , an employer-funded DCAP, for employees with annual income under $120,000.

Life and AD&D
The County offers life and disability benefits including , Insurance, These benefits ensure financial security and income support when you and your family need it most.

Employee Assistance Program (EAP)
The County prioritizes employee mental health and well-being and offers a top-tier through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial/legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.

Employee Wellness
The offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey.

Education Reimbursement
A generous program is available, including Education Reimbursement for employees seeking additional training and professional development.

NOTE : Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.

Click here to access all Memoranda of Understanding and most recent Summary of Changes.
01


Please answer the following questions. Completion of the following supplemental questions is REQUIRED for your application and is an integral part of the evaluation process. Initially, it will be used to determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. Please include the name of employer, job title, dates of employment and number of hours worked per week for questions asking about your experience. A response of "see resume" or "see application" will deem your application incomplete. Vague, incomplete or non-responsive answers could result in no or low scores in a competitive rating process.Do you understand this requirement?

• Yes
• No

02


What is the highest level of education you have completed?

• None
• High School or GED equivalent
• College (1 to 29 semester units / 1 to 44 quarter units)
• College (30 to 59 semester units / 45 to 89 quarter units)
• College (60 to 89 semester units / 90 to 134 quarter units)
• College (90 to 119 semester units / 135 to 179 quarter units)
• College (120 or more semester units / 180 or more quarter units)
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctoral Degree

03


Do you possess a Master's in Social Work?

• Yes
• No

04


Please provide the level and area of study of any and all degrees you possess. If no degree was obtained, please provide the area of study and the total number of quarter or semester units completed.
05


How many years of increasingly responsible social work experience do you possess?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

06


How many years of increasingly responsible social work experience in a position equivalent to a Medical Social Worker I in Santa Clara County do you possess?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

07


Please describe your increasingly responsible social work experience. Include name of employer, name of hospital, dates of employment and hours worked per week. If none, state 'N/A'.
08


Which medical settings do you have experience working in? (Select all that apply)

• Acute Inpatient Hospital Setting
• Outpatient Setting
• Emergency Department
• Other Medical Setting
• None

09


If you selected "Other Medical Setting", please list out the types of medical settings you have worked in. If not applicable, please type "N/A".
10


How many years of experience do you have coordinating community resources and discharging patients in an acute hospital setting, outpatient healthcare clinic, Emergency Department or other medical setting?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

11


Please describe your experience coordinating community resources and discharging patients. Include name of employer, name of hospital, dates of employment and hours worked per week. If none, state 'N/A'.
12


How many years of experience do you have in working with patients with homelessness, mental health and substance abuse issues, in an acute hospital setting, outpatient healthcare clinic, Emergency Department or other medical setting?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

13


Please describe your experience working with patients with homelessness, mental health and substance abuse issues. Include name of employer, name of hospital, clinic, dates of employment and hours worked per week. If none, state 'N/A'.
14


How many years of experience do you have interpreting bio-psycho-social information for members of a multidisciplinary health care team in an acute hospital setting, outpatient healthcare clinic, Emergency Department or other medical setting?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

15


Please describe your experience interpreting bio psychosocial information for members of a multidisciplinary health care team in an acute hospital setting or Emergency Department. Include name of employer, name of hospital, dates of employment and hours worked per week. If none, state 'N/A'.
16


How many years of experience do you have working with difficult family dynamics involving individuals or groups?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

17


Please describe your experience working with difficult family dynamics involving individuals or groups. Include name of employer, name of hospital, dates of employment and hours worked per week. If none, state 'N/A'.
18


Do you have experience using QuadraMed within the last two (2) years?

• Yes
• No

19


Please describe your experience using digital record keeping applications. Include name of employer, name of hospital, electronic health record system, dates of employment and hours worked per week. If none, state 'N/A'.
20


Do you speak any of the following languages? (Select all that apply)

• Spanish
• Vietnamese
• None

21


Please select all scheduled hours you would be willing to accept. (This question will be used for filtering purposes.)

• 0.5 FTE - 20 hours per week
• 0.6 FTE - 24 hours per week
• 0.8 FTE - 32 hours per week
• 1.0 FTE - 40 hours per week

22


How did you find out/hear about this job?

• In Person Job Fair
• Contacted by County Recruiter
• Email Newsletter
• Virtual Event
• Community Event
• Social Media: Facebook or Instagram
• County of Santa Clara Job Interests Email Notification
• Student Career Center
• Handshake
• Professional Association
• Contacted by an External Staffing Firm
• Hospital Website
• Search Engine (Google, Bing, online search, etc.)
• Governmentjobs.com
• LinkedIn
• Indeed
• Employee Referral: Friends, Families and Coworkers
• County of Santa Clara Career Website
• Other (Specify in the next question)

23


How did you find out about this job? If "Other" is selected: Please describe how you heard about this job.
Required Question