Quality Engineer
Pattonair USA, Inc.
Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us as a Quality Engineer. As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.
The Quality Engineer is accountable for the successful coordination and liaison of the day-to-day activities Product and Document Inspection and assists in providing a resolution to any customer related inquiries to include collaborating closely with internal QA Inspection divisions, external manufacturing Inspection and Engineers, and Incora's Sales and Marketing teams for the purpose of developing reliability for existing product lines, finding effective solutions to resolve current quality and in-service performance issues; and for communicating, recommending and/or developing improvements to processes, in order to drive the highest of quality assurance in Incora product lines.
Key Responsibilities
The Quality Engineer will have a strong knowledge of aerospace manufacturing processes, AS9100 Quality Management Systems; Blueprint Reading, Geometric Dimensioning and Tolerancing principles, Gauge Reproducibility and Repeatability, external auditing techniques, 3D Model Based Definition (CATIA, Enovia DMU, SMARTEAM), and an understanding root cause analysis related to aerospace.
About Role
- Obtain and maintain a current and accurate understanding of Incora's mission and core values
- Identify current and/or potential non-conformance problems
- Conduct root cause analysis to determine corrective actions and validation procedures
- By the direction of the Manager of Engineering, interact and collaborate with QA Inspection, and quality representatives, sales management teams, and/or customers to assist in resolving product in-service issues and complaints
- Monitor and analyze processes, quality and non-conformance data, and prepare a range of documentation, including technical reports, charts and recommendations for process or quality improvements
- Develop and maintain a detailed knowledge of product requirements
- May perform dimensional evaluation and/or initiates a series of technical evaluation tests
- May spear-head or lead quality engineering process improvement validation projects or teams, as requested
- Respond and attend customer, manufacturer or supplier quality meetings, as required
- Attend regularly scheduled or impromptu department or company-sponsored meetings or training, as required
- Travel globally, as essential to the requirement of the job
About You
Bachelor's degree in mechanical engineering or related field, with applicable professional certifications Blueprint Reading course completion GD&T Certification Gage R&R course completion AS9100 Rev. C Transition course completion 3 - 5 years of related experience within manufacturing and/or quality control; aerospace manufacturing background required Experience in GD&T, PFMEA, and Gage R&R Demonstrated ability to provide effective problem-solving techniques, corrective actions for non-performance of products, and on-site audits Proven ability to work well within a team of professionals, offering technical advice across interworking departments, including sales and marketing; as a project lead or technical expert Proven ability to interpret specifications, requirements and analyze technical data, to assist in quality validations and process improvement recommendations Must have ability to analyze data/, calculate reliability data and chart trends Must be customer-focused with ability to interface and work effectively with aircraft OEM's Excellent organizational and time-management skills Clear and accurate documentation, reporting and presentation skills Must have strong ability follow-through and perseverance to handle multiple tasks simultaneously Excellent customer service skills with the ability to deal tactfully, confidently and ethically with both internal and external customers Strong competency working with Digital capability Computer Aided Design (CATIA, Enovia DMU, SMARTEAM), Microsoft Office Suite, including Outlook and intermediate to advanced Word and Excel (i.e., spreadsheets, formulas, importing and exporting of files, as applicable) Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity.
Most importantly you will be passionate about our Incora Values and exceeding customer expectations.
Courage Take ownership for issues and problems. Collaboration Share knowledge and experience with others Commitment – Focus on ensuring internal and external customer expectations is met in a timely way. Community – We value our world and everyone who shares it.
What Incora can offer you
An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story. We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.
- Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
- Full-Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time.
- Family friendly policies such as 2 weeks paid parental leave.
- We believe every little help by offering a generous discount portal only available to Incora employees vis Perkspot.
- Employers paid Group Life Insurance at 1x salary, STD, and LTD.
- Incora offers a 401K plan with company match.
Very importantly we want to be with you to help your career take off and become part of the Incora Story.
We pride ourselves on offering
- Industry-leading capabilities
- Innovative solutions
- Greater customer value
- Trusted supplier relationships
- Business growth and operational efficiency
Each of these companies is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. In compliance with the Americans with Disabilities Act, we are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need an accommodation to apply for a position or to perform the essential functions of the role, please contact Human Resources at View email address on click.appcast.io.
Incora™ is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission-critical solutions that improve our world. We exist to enable the mission critical. With a strong foundation in the aerospace and defence markets, we also utilize our expertise to serve industrial manufacturing, marine, pharmaceuticals, and beyond. We manage all aspects of supply chain from procurement to warehouse management, from logistics to on-site customer services. We pride ourselves on offering: -Industry-leading capabilities -Innovative solutions -Greater customer value -Trusted supplier relationships -Business growth and operational efficiency
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