Senior Program Manager, Customer Care Tech Transformation
TEKsystems
TEKsystems is looking for an experienced Program Manager to support a long-term Customer Care technology transformation initiative based in Auburn Hills, MI. The role involves leading cross-functional teams, ensuring adherence to IT governance, and translating complex updates into actionable insights. The ideal candidate has over 8 years of experience, a Bachelor's degree, and strong knowledge of CRM platforms and project methodologies. This position requires onsite presence with a hybrid approach. #J-18808-Ljbffr
- ...JOB SUMMARY : The Senior SAP Program Manager leads complex, multi-workstream SAP initiatives across... ..., data migration, cutover, and hyper care Ensure adherence to SAP best... ...years managing SAP programs or large SAP transformation projects ~ Understanding of SAP...SeniorTransformationContract work
$48 per hour
...automotive and technology industry, is seeking a Project Manager (Customer Care Technology Transformation) to join their dynamic team. As a Project Manager (... ...an integral part of the Customer Care Transformation Program supporting multiple regions across North America....Transformation- ...leading organization in the automotive and technology field seeks an experienced Project Manager for a Customer Care Technology Transformation initiative. You will support a multi-year program across North America, co-managing with external partners and internal teams. Ideal...Transformation
$60k - $135k
...Job Title: SENIOR CONSULTANT - TECH & IMPL City: Auburn Hills State/Province:... ...address clients' most complex digital transformation needs. Leveraging our holistic portfolio... ...on the promise of helping our customers, colleagues, and communities thrive...SeniorTransformationMinimum wageLocal area- ...The Manager, Voice of the Customer & Performance Analytics owns the global VOC and... ...engine for Customer Care. This role designs and manages... ...global Voice of the Customer program for Customer Care,... ...Excellence , and Technology & Transformation to ensure that insights are...Transformation
- ...bringing "tomorrow's" tech innovations closer to... ...automotive technology transformation, we want to hear from... ...Mission: The Product Management Department is building... ...Manager focused on Customer Journey. As a member of... ...evolving needs of our customers and care for our future.Transformation
$20 - $22 per hour
Job Title: Senior Advisor Automotive Customer Service Representative (On-... ...as the intelligent transformation partner for the world... ...experiences with tech-powered innovation.... ..., about 80% of our managers and leaders have been... ...development programs designed to set you...SeniorTransformationMinimum wageFull timeWork at officeImmediate start- ...will identify client needs and present innovative solutions to key accounts in hotel management. Candidates should have over 4 years of B2B sales experience, ideally within hospitality tech. Success in growing relationships and closing deals is essential. Join a fast-...Senior
$107.6k - $147.95k
...Opportunities We manage talent as seriously as we manage... ...and results-driven Senior HR Systems Specialist to lead... ...Responsibilities HR Data & Analytics Transformation Lead the... ...and Privacy Statement Carefully read the BorgWarner Privacy...SeniorTransformation$70 - $90 per hour
...workforce technology and workforce transformation advisory services. Supported... .... Job Description The Senior Consultant - HR Advisory is a... ...additional advisory services and program expansion. Qualifications + 6+ years of experience in management consulting, HR advisory,...SeniorTransformationContract work$107.6k - $147.95k
...Position Account Manager, Senior Location Auburn Hills, MI (Propulsion... ...or more of the Account’s customers. Works with Engineering and... .... Responsibility- We care about our local communities... ...adhere to Global Star Safety Program, including safety rules, practices...SeniorFull timeContract workLocal areaImmediate startVisa sponsorshipWork visa$90k - $137k
...certification services. Expand existing customer accounts and proactively acquire new... ...IVDR, CE Marking, and related regulatory programs. Serve as a consultative partner to medical... ...in collaboration with certification managers and auditors. Lead onboarding of new...SeniorFull timeLocal areaRemote work- ..., global environment. We're seeking a Senior Account Manager. About the Role: A Senior Account... ...new clients to expand the company's customer base. Conduct market research, analyze... ...increases/overhead rates/loss volume/program cancellations etc. Customer Advocacy...SeniorContract workWork at officeRemote workFlexible hours
- Detroit Manufacturing Systems is seeking a Senior SAP Program Manager who will lead complex, multi-workstream SAP initiatives, ensuring strategic alignment and disciplined execution. This role involves overseeing full lifecycle SAP programs while managing cross-functional...SeniorTransformation
- ...in Auburn Hills, Michigan, to lead a cross-functional team in new vehicle launches. The role involves creating resource plans and managing project budgets while ensuring all objectives are met. Significant automotive experience and excellent communication skills are a...Senior
$90k - $112k
DSV Air & Sea Inc. in Auburn Hills is seeking a Senior Logistics Engineer to lead the design, optimization, and transformation of complex logistics networks. Responsibilities include managing end-to-end engineering initiatives, driving strategic cost improvements, and collaborating...SeniorTransformation- ...Store Manager Deliver a customer centric shopping experience by managing and delivering effective front... ...Procedures (SOPs) and Company programs to ensure compliance with applicable... ...~ Public retail store setting taking care of our customers; all public areas are...Full timePart timeLocal areaNight shiftEarly shift
$170k
...Technical Program Manager Troy, MI (Onsite from Day 1) Full time Hire Web... ...to manage products for Digital Transformation Agency as a Leader for building products... ...Technical Program Manager (TPM) will lead customer projects and will provide thought leadership...TransformationFull timeContract work- ...Plans, leads, and directs program management activities for assigned scope within an organization. Ensures all engineering projects, initiatives... ...technologies that provide high quality products, excellent customer service and optimize profitability for the Company. Reports...Night shift
- ...that prevent financial disaster during times of loss #128313;Manage your own book of business through virtual appointments - Use our... ...contests, team challenges, and leadership summits. #128313;Tech savvy and understand how to operate zoom calls #128313;Entrepreneurial...Full time
- ...Description Techcollect.ai is a growing tech startup dedicated to revolutionizing business... ...and creating meaningful impacts for our customers. At Techcollect.ai, we value an... ...Technology, passionately driving digital transformation. We innovate cutting-edge solutions, fostering...Transformation
- ...position is internally known as a Sr. Program Account Manager - the person responsible for managing... ...program management role). The Senior Program Account Manager role requires... ...increase conversion rates, and enhance customer engagement. Data Analysis : Utilize...SeniorSummer workWork at officeLocal areaRemote workFlexible hours
- ...OneStream Senior Developer Responsible for providing development within our OneStream... ..., Business Rules, Workflow and Data Management integrations, Cube Views, Forms,... ...technical roadmap aligned with Finance transformation initiatives Support data quality, governance...SeniorTransformationLocal area
- ...reporting to analytics templates Program management responsibilities for Truck/Wrangler/Hemi... ...that have direct level exposure to Senior Leadership (inc. NA and SLT members)... ...company, enabling us to better address the evolving needs of our customers and care for our future.Senior
- Samsung SDI America Inc. is seeking a Program Manager in Auburn Hills, Michigan. The role involves implementing program management processes to enhance local manufacturing efficiencies and manage cross-functional teams. The ideal candidate will have over 5 years of project...SeniorWork at officeLocal area
$171.6k - $392.1k
...pursuing, delivering and managing large, complex full... ...our dynamic team as a Senior Manager in Oracle Services... ...activity. Overseeing program/project management and... .... Drive transformation throughout the project... ...breaks, Personal/Family Care, and other leaves of absence...SeniorTransformationFull timeSummer holidayFlexible hoursShift work- ...individuals. US Farathane is seeking Program Managers at our Corporate Tech Center to join our growing team!... ...the overall management of assigned customer product development programs, from... ...to plan; collaborate closely with senior management and stakeholders Support...Work at office
- ...The Senior Buyer - Finished Vehicle Transportation is responsible... ..., and supplier performance management for key Finished Vehicle... ...Stellantis' digital transformation by evaluating technology-enabled... ...better address the evolving needs of our customers and care for our future.SeniorTransformationContract work
- RadNet, Inc. is looking for a leader in Auburn Hills, Michigan to manage vehicle programs and lead a team. The role requires a Bachelor's degree and over 10 years of experience in relevant fields including Supplier Quality and Purchasing. Responsibilities include coaching...SeniorFull timeContract work
- Customer Success Manager, Proactive Services Functional area: Service Location: United States City... ...customers’ innovation and transformation journeys by ensuring they realize maximum... ...Maintain expert status in MS Office programs (Word, Excel, Teams, and PowerPoint)...TransformationFlexible hoursNight shift
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