Online Course Manager, Stack Leader, Mathematics and Statistics

Online Course Manager, Stack Leader, Mathematics and Statistics Arizona State University Campus: Tempe Job ID: JR121566 End Date: June 6, 2026 Apply before 11:59 PM Arizona time the day before the posted End Date. This position is based at ASU’s Tempe campus. A fingerprint background check is a mandatory step in the hiring process. ASU will not sponsor this position; the applicant must be eligible to work in the U.S. without sponsorship. Minimum Qualifications Bachelor’s degree and three (3) years of experience appropriate to the area of assignment/field; or any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Desired Qualifications Master’s degree or higher in Mathematics, Statistics, or a related discipline. At least three years of higher education experience, with demonstrated excellence in online course management and instructional leadership. Proven supervisory experience, including training and mentoring professional staff. Demonstrated success using data analytics to guide instructional improvement and learner engagement strategies. Experience collaborating with faculty, SMEs, and instructional designers on large‑scale course revisions. Proficiency with Canvas (or similar LMS). Strong commitment to ASU’s Charter and mission of expanding educational access. Experience with ticketing management systems such as Salesforce, Jira, or HubSpot. Position Salary Range $58,700 per year Essential Duties Run operations for MAT 117 (College Algebra), MAT 170 (Precalculus) & STP 226 (Elements of Statistics) (all delivery models—Session‑Based, On‑Demand and possible additional courses delivered in Canvas/Google Classroom), to maximize learner success and potential for scalability. Provide engaged presence in course discussion boards, answering learner questions, providing feedback and stimulating discussion, learning and community building among learners. Supervise and mentor a team of graders, providing guidance, feedback, and professional development. Ensure consistent, efficient, and high‑quality learner feedback across multiple courses. Lead regular meetings with grading pool staff to review progress, align strategies, and support team growth. Resolve learner issues in consultation with Program Manager Sr. and/or the Faculty of Record, as needed. Meet regularly with Faculty of Record to provide feedback and course status updates during course sessions. Monitor course performance, learner engagement, and utilize data to identify in‑course interventions and/or community building opportunities. Host weekly synchronous discussion sessions via Zoom to enhance engagement and comprehension. Participate in course evaluation and iteration to improve learner experiences. Help define course‑specific metrics for success and work with learner success designers to ensure appropriate data is collected and analyzed. Use data insights to inform course evaluation and future revisions. Collaborate with learner success designers to define success metrics and identify opportunities for in‑course intervention and program‑level improvements. Collaborate with Faculty of Record, Instructional Designer, and Program Manager Sr. on future course revisions, as needed. Other duties as assigned. Working Environment Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds. Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts. May be required to perform tasks in the field within and/or across University campuses. Ability to clearly communicate to perform essential functions. Fingerprint Check Statement This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check. Background Check Statement ASU conducts pre‑employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. #J-18808-Ljbffr Arizona State University