Budtender

Position Summary:

Altius, a licensed Illinois adult-use cannabis dispensary, is seeking motivated and qualified candidates to join our team as Sales Associates/Altitude Specialists. The ideal candidate will be passionate about cannabis and committed to delivering exceptional customer service. This role involves educating customers, assisting with product selection, and ensuring accurate and efficient sales transactions. The Sales Associate will maintain a clean and organized work environment and support the dispensarys operations while upholding compliance with state regulations.

Key Responsibilities:

Customer Engagement and Education: Connect with customers to understand their needs and educate them on cannabis products and paraphernalia. Provide guidance on product selection to ensure customers achieve their desired outcomes.

Sales and Transactions: Complete sales transactions accurately at the point-of-sale (POS) system, including verifying online orders before pick-up and finalizing sales. Handle cash, credit card, and digital payments responsibly and follow best practices for cash handling, including cash closeouts and petty cash management.

Product Knowledge: Maintain in-depth knowledge of product offerings, including cannabis strains, consumption methods, and non-cannabis products like paraphernalia and branded merchandise. Stay informed about industry trends and vendor updates.

Compliance and SOPs: Follow Standard Operating Procedures (SOPs) to ensure a compliant and safe retail experience. Stay updated on Illinois cannabis laws and regulations and apply them consistently during all transactions.

Store Maintenance: Ensure the cleanliness and organization of the dispensary and work areas to provide a welcoming environment for customers and team members.

Team Collaboration: Provide support to the management team and collaborate with coworkers to enhance the overall customer experience and store operations.

Skills and Qualifications:

Communication and Customer Service: Excellent communication skills and a commitment to providing outstanding customer service with patience and professionalism.

Ability to Work in Fast-Paced Environments: Ability to stay calm and effective during high-demand periods, including busy days and peak hours.

Passion for Cannabis: Genuine interest and enthusiasm for the benefits and properties of cannabis.

Technical Proficiency: Comfortable using POS systems and basic computer applications.

Compassion and Integrity: A high level of empathy for customers and a strong adherence to ethical practices and company values.

Work Ethic: Demonstrated dedication to responsibilities and reliability in the workplace.

Salary

$16 - $18 USD per hour

Required Skills

• A minimum of 1 years in a customer service role in a retail or hospitality environment
• Minimum 21 years of age (or as required by state regulations)
• A minimum of a High School diploma is required
• Intermediate-level math skills
• Exceptional customer service skills
• Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner
• Strong computer-based skills
• Dynamic interpersonal and communication skills
• Ability to stand for long periods of time
• Personal experience with cannabis

Desired Skills

• Analytical skills to assess data, facts, and figures
• Proven expertise and experience to accurately manage a register
• Experience training new hires in a previous job
• Experience as a key holder in a retail environment
• Knowledge of the states cannabis regulations
• 5+ years in retail

About Altius

Altius is a cannabis company that goes above and beyond the ordinary. With a commitment to quality over quantity, Altius is dedicated to reaching new heights in the industry. Joining the Altius team means being part of a movement that values excellence and sets the bar higher for product quality and customer satisfaction. It's an opportunity to be part of something greater, where standards are elevated and innovation is celebrated. If you're looking to make a difference in the cannabis industry and be part of a team that strives for greatness, Altius is the place for you.

Benefits

We value our team and offer a comprehensive benefits package for full-time employees, including:

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Time
• Flexible Time Off
• Industry Discounts & Employee Perks
• Opportunities for Career Growth and Advancement

Equal opportunity employer

Altius is an Equal Opportunity Employer.
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