Controls Technician

Controls Service TechnicianThroughout our 20-year history, we have worked hard to make CIS Industries an enjoyable and rewarding place to work. In addition to competitive salaries, comprehensive benefits, and tangible career growth, our people enjoy a stability and loyalty envied in the industry. With average employee tenure of 10+ years, our culture encourages people to maximize their skills and potential. Our company culture is professional yet relaxed; we understand that going to work every day should be a gift, not a burden. Join our growing team today!Position PurposeThe Controls Service Technician role primarily involves starting up, trouble shooting and repairing complex controls on HVAC equipment consisting of primarily, but not limited to, Variable Refrigerant Flow (VRF) systems, dedicated outside air units, hot water boilers, computer room units, water source heat pumps, VAVs, packaged rooftops and split DX units. A service technician is also expected to meet with end-users monthly as part of service contracts to maintain their system and assist with their needs. This position in based out of Harahan and requires out of state travel, up to 5% of the time.Controls Service Technician Job SkillsFamiliarity with instruments and the ability to acquire information such as temperature, humidity, static pressure, voltage, amperage, air flow, etc.Understanding of control systems including wiring, thermostats, and end devices.Perform troubleshooting steps of both IP and Serial Communication ProtocolsEffectively communicates verbally and in writing with customers and co-workers.Able to read wiring schematics and diagrams for all equipment.Effectively present training material to owners and contractors in a classroom environment.Documents service and installation activities by completing work orders for each job, maintenance checklist and daily time sheets.Maintains rapport with customers by addressing complaints and identifying solutions.Maintains a safe and clean working environment by complying with established policies, procedures, rules and regulations.Above average computer skills. Ability to learn and use proprietary software needed to start-up, configure or trouble shoot HVAC equipment.Independently manages daily business needs by identifying parts to order for repairs and determines the urgency of the requirement.Keeps current on products concerning installation, operation, maintenance, service, and repair of HVAC systems and components.Flexibility to work outside normal work hours, as required.QualificationsAssociate degree or equivalent from a Technical / Trade School with a certificate in Heating, Ventilation, and Air Conditioning and two (2) years related experience; or five (5) years related experience; or equivalent combination of education and experience.Operating knowledge of Microsoft office software and working proficiency with handheld computer (i.e., Smartphone, iPad).Valid Driver's License with no major traffic violations for the previous 5 years.Physical RequirementsRoutine sitting, lifting, bending, and kneelingAbility to lift 50 lbs. from floor to countertop and countertop to floorAbility to climb ladders and perform job duties at required heightsBenefitsBenefits include paid vacation, 401K match program up to 4% of gross pay, Safe Harbor company contribution 3% of your annual salary, a company supplemented health insurance program, plus employer paid life insurance, short- and long-term disability. Dental and Vision options are available.PayPay commensurate with job experience.