Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Channel and Customer Research Sector Lead, Financial Services Chicago

$92k - $135k

AlphaSense, Inc.

Channel and Customer Research Sector Lead, Financial Services Chicago About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Team: Channel & Customer Research (CCR) delivers scalable primary research that provides real-time insight into company performance and industry conditions. Through structured interviews with distributors, resellers, suppliers, consultants, and other channel partners, CCR captures the perspectives of professionals directly involved in how products and services move through the market. Leveraging AlphaSense’s AI Interviewer technology, CCR is able to conduct and scale structured expert interviews continuously, expanding coverage while maintaining consistency and analytical rigor. Covering hundreds of companies across major sectors, CCR provides investors and corporate users with channel research that offers a continuous view of demand trends, competitive dynamics, and market conditions as they develop. About the Role: As the Sector Lead for Financial Services on the Channel & Customer Research (CCR) team, you will play a pivotal role in building and maintaining AlphaSense’s channel research coverage across financial services companies, including insurance, banking, and fintech. Reporting to the Head of Channel & Customer Research, you will oversee the development and execution of CCR projects, ensuring questionnaires, expert sourcebases, and research outputs meet the firm’s standards for quality, consistency, and end‑user value. You will combine sector expertise with research leadership to guide a team of analysts responsible for conducting structured channel checks across a diverse set of financial services companies and value chains. Leveraging AlphaSense’s AI interviewer technology, you will help design and scale primary research workflows that generate consistent, trackable insights from industry participants, including brokers, agents, lenders, payment processors, technology vendors, and other ecosystem participants. Your responsibilities will include project setup, questionnaire development, expert sourcebase guidance, and research quality oversight. Acting as the connective layer between research strategy and day‑to‑day execution, you will help expand coverage while maintaining a strong understanding of industry dynamics, regulatory considerations, and key market debates. You will also serve as a key stakeholder in refining research frameworks, improving workflows, and partnering with cross‑functional teams to strengthen CCR’s Financial Services coverage and ensure consistent delivery of high‑quality research. What You’ll Do: Develop and maintain the CCR coverage roadmap for Financial Services equities, translating sector priorities into a structured pipeline of channel check projects aligned with investor demand, client engagement trends, and key debates across banking, insurance, and fintech. Lead the development of high‑quality channel check frameworks, including expert sourcebase strategy and structured questionnaires that generate consistent, trackable insights across quarters and across companies under coverage. Serve as the primary domain expert for Financial Services, maintaining a strong understanding of business models, distribution channels, and key investment debates across areas such as lending, deposits, payments, insurance underwriting, and financial technology to guide project design and ensure research relevance. Collaborate closely with Operations Managers and analysts responsible for project execution, providing guidance on expert targeting, feasibility, and project structure to ensure channel checks generate actionable, differentiated insights from industry participants. Continuously identify new companies, sub‑sectors, and channel check opportunities within the Financial Services ecosystem, expanding CCR coverage by mapping value chains (e.g., brokers, agents, lenders, ISVs, payments ecosystems) and identifying expert networks capable of supporting ongoing research. Who You Are: You have 5–8 years of experience in equity research, market intelligence, consulting, or a related analytical role, with exposure to Financial Services, including banking, insurance, fintech, or adjacent sectors. You bring strong domain knowledge of Financial Services, including familiarity with key companies, business models, distribution channels, and the core investment debates across areas such as lending, deposits, payments, underwriting, and financial technology. You have experience designing primary research frameworks and questionnaires that translate industry knowledge into structured, repeatable insights, ideally within a channel check or expert interview context. You are highly analytical and intellectually curious, capable of quickly developing expertise across new companies and subsectors while identifying where channel checks can generate differentiated, investable insights. You are comfortable working cross‑functionally with research leadership, operations teams, and analysts to ensure projects are well‑structured, feasible, and executed to a consistently high standard. For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below. You may also be offered a performance‑based bonus, equity, and a generous benefits program. Base Compensation Range

$92,000 - $135,000 USD

AlphaSense is an equal‑opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non‑merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Your security and trust matter to us. #J-18808-Ljbffr AlphaSense, Inc.

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Channel and Customer Research Sector Lead, Financial Services Chicago in Brooklyn, NY vacancy
  • AlphaSense, Inc. is seeking a Sector Lead for Financial Services within Channel & Customer Research (CCR) to build and maintain coverage of banks, insurers, fintechs, and related ecosystems. You will design primary research workflows, guide expert sources, and ensure high... 
    Customer

    AlphaSense, Inc.

    Brooklyn, NY
    2 days ago
  • OverviewThe Infosys Financial Services unit is a global leader in driving digital...  ...smarter decisions, enhance customer experiences, and achieve...  ...management, and insurance sectors. If you're passionate about...  ...Role of Technology Project Lead 1, your Area Of Responsibility... 
    Customer
    Full time
    Temporary work
    Relocation

    Infosys Technologies

    Jersey City, NJ
    1 day ago
  • $142.32k - $213.48k

     ...ProfessionalCompany: CitiAbout Citi:Citi, the leading global bank, has approximately 200 million customer accounts and does business...  ...with a broad range of financial products and services, including consumer banking...  ...of the world and every sector that shapes your daily life,... 
    Customer
    Full time
    Work at office

    Citigroup

    Jersey City, NJ
    3 days ago
  •  ...significant business impact in financial services, we are looking for people...  ...quality solutions. As a Senior Lead Architect at JPMorganChase within the Corporate Sector(Trade Surveillance), you are an...  ...setting our businesses, clients, customers and employees up for success.... 
    Customer
    For contractors

    JP Morgan Chase

    Jersey City, NJ
    4 days ago
  •  ...reliability, innovation, and customer satisfaction, we deliver advanced...  ...center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors LayerZero Power Systems is on...  ...Position Description: Materials Lead The Materials Lead is a hands... 
    Customer
    Temporary work
    Shift work

    LayerZero Power Systems

    Brooklyn, NY
    3 days ago
  • VoC Strategic Listening Lead, VoC Listening and Research Operations Our customers deserve to be championed. After all, everything Dell Technologies does is designed...  ..., along with a variety of support tools and channels. Quite simply, we put the customer at the heart of... 
    Customer

    Dell GmbH

    Brooklyn, NY
    2 days ago
  •  ...seeks a seasoned technical delivery leader to manage key public sector relationships and translate mission problems into structured AI...  ...teams across engineering, product, and security, delivering on customer objectives while planning engaging onsite events and... 
    Customer

    AI Chopping Block

    Brooklyn, NY
    2 days ago
  • Oil-Dri Corporation of America, a leading specialty sorbents manufacturer, seeks a Senior Financial Analyst in Chicago. You will partner with leaders to drive budgeting, forecasting...  ...FP&A with advanced analytics across customers, products, pricing, and revenue to improve... 
    Customer
    Work at office

    Oil-Dri Corporation

    Brooklyn, NY
    1 day ago
  • $102.6k - $165.38k

    ## Lead, Go-To-Market Strategy - Multifamily ChannelApplylocations...  ...of complex Multifamily channel programs and product...  .... • Develop the financial models behind channel...  ..., including ROI, customer acquisition cost, partner...  ...results, and product and service innovation; recommend... 
    Customer
    Temporary work
    Work experience placement
    Worldwide

    Chamberlain Group

    Brooklyn, NY
    2 days ago
  • Position: Lead Researcher and Subject Matter Expert (SME) Engagement Type: Short Term...  ...(McColm) is a mission-driven and customer-focused professional services firm that equips change makers...  ...interviewing government, private sector, and lived experience stakeholders... 
    Customer
    Contract work
    Temporary work
    For contractors
    Local area
    Remote work

    McColm & Company

    Brooklyn, NY
    4 days ago
  • $164k - $246k

     ...collaborators and team players. We're looking for a Lead Applied Scientist to set technical direction for our public-sector investigations work as we expand the aiR...  ..., Information Security, Legal Practices, Legal Research, Policy Analysis, Stakeholder Management, Strategic... 
    Immediate start
    Remote work

    Relativity

    Brooklyn, NY
    2 days ago
  • $187.3k - $213.7k

    Director, Vertical Risk Lead, Card Data & Platforms As a Director...  ...in risk management in financial services or technology At least 5 years...  ...authorization for this position. Chicago, IL: $187,300 - $213,700 for...  ...is on a mission to help our customers succeed by bringing... 
    Customer
    Full time
    Part time
    Local area

    Capital One Group

    Brooklyn, NY
    4 days ago
  •  ...Morgan is a global leader in financial services, providing strategic advice...  ...the Applied ML and Generative Lead within J.P.Morgan, you will...  ...the latest AI/ML/LLM/GenAI research, implement cutting-edge techniques...  ...our businesses, clients, customers and employees up for success... 
    Customer

    JP Morgan Chase

    Jersey City, NJ
    1 day ago
  •  ...driving significant business impact in financial services, we are looking for people just like you...  ..., high-quality solutions.As a Senior Lead Architect - Enterprise Architecture at...  ...we’re setting our businesses, clients, customers and employees up for success.Full timePosting... 
    Customer

    JP Morgan Chase

    Jersey City, NJ
    12 hours ago
  •  ...technology and driving transformative business impact in financial services? Join JPMorganChase as a Senior Lead Architect and help us deliver innovative, high-...  ...that we’re setting our businesses, clients, customers and employees up for success.Full timePosting Date:... 
    Customer
    For contractors

    JP Morgan Chase

    Jersey City, NJ
    4 days ago
  • PNC Financial Services Group, Inc. is hiring a Branch Manager in Fairfax, VA. Based in-office, you will lead branch performance, drive revenue and customer loyalty, and manage risk in a dynamic environment....  ...client experience across omni‑channel banking. You will also... 
    Customer
    Work at office

    PNC Financial Services Group, Inc.

    Brooklyn, NY
    4 days ago
  • PNC Financial Services Group, Inc. is seeking a Branch Manager for the Wildwood area in Birmingham, AL. The role leads branch performance, drives revenue, and delivers an omni-channel customer experience while managing risk and coaching a high-performing team. The position... 
    Customer

    PNC Financial Services Group, Inc.

    Brooklyn, NY
    2 days ago
  •  ...company on a mission to make customer experience (CX) the...  ...Tier 1 Help Desk Lead for a full-time position...  ...operations of the WMATA Tier 1 Service Desk. This leadership...  ...hours and support channels. Ensure customer contacts...  ...Experience supporting public-sector, transportation, or... 
    Customer
    Full time
    Work at office

    International Executive Service Corps

    Brooklyn, NY
    2 days ago
  • Vixxo is seeking a full-time Customer Service Team Lead to work at either our Oakbrook Terrace, IL, or Bloomfield, CT, corporate office. THE ROLE The Team Lead is to be the primary liaison between a customer’s headquarters and Vixxo to ensure decisions regarding the account... 
    Customer
    Full time
    For contractors
    For subcontractor
    Work at office

    Vixxo

    Brooklyn, NY
    1 day ago
  • $160k

    Lead, Consumer & Player Research and Insights About Skillz If you want to build, own, and see your impact — join Skillz and level up your career....  ...collaboration with Product, LiveOps, Analytics, Marketing, and customer-facing teams. Clear executive communication, research... 
    Customer
    Casual work
    Work at office
    Worldwide

    Skillz Inc.

    Brooklyn, NY
    4 days ago
  • $50k - $75k

     ...finance. Every business needs a financial system of record, yet the...  ...Ventures and earned the trust of customers from $5M ARR to publicly...  ...create impact You'll own the channels where finance and startup people...  ...and awareness Ana took the lead and owned the community and... 
    Customer
    Permanent employment
    Work at office
    Visa sponsorship
    Relocation package
    Flexible hours
    Night shift
    Day shift

    Outsiders Fund

    Brooklyn, NY
    1 day ago
  • $69.7k - $82k

     ...Pharmacy Benefit Management (PBM) sector by building a next-generation...  ...tools, and best-in-class customer service. With hundreds of thousands...  ...all rise. Job Summary: As a Lead (Supervisor) for our Patient...  ...across phone, email, and digital channels. You will manage real-time... 
    Customer
    Temporary work
    Work experience placement
    Visa sponsorship

    SmithRx

    Brooklyn, NY
    2 days ago
  • $28 - $30 per hour

     ...internship in Wabtec’s LEAD IT program! LEAD =...  ...(Pittsburgh, PA; Chicago, IL). Internship...  ..., co-op, or research experience in IT,...  ...status quo Strong customer focus, ability to...  ..., and value-added services for the freight and transit rail sectors. Drawing on more than... 
    Customer
    Hourly pay
    Rotational program
    Full time
    Work experience placement
    Summer work
    Summer internship
    Work at office
    Worldwide
    Home office
    Relocation package

    Wabtec Corporation

    Brooklyn, NY
    3 days ago
  • $98k - $117k

     ...application process. Lead, IT Service Delivery Full Time Professional...  ...Corporate Office, Chicago, IL, US Salary Range:...  ..., and support channels. Stay up to date on AI...  ...tracking processes. Research and recommend endpoint...  ...Strong dedication to customer service, user support... 
    Customer
    Full time
    Work at office
    Remote work
    Flexible hours
    3 days per week

    Coeur Mining, Inc.

    Brooklyn, NY
    1 day ago
  • $113.5k - $155k

     ...Deadline: Thu 9/3/2026 #140972 Regulated Research Cybersecurity Team Lead Reassignment Applicants: Eligible...  ...the VC-CFO, Information Technology Services (ITS) delivers Enterprise...  ...applications, and support. IT Services is customer-focused and committed to collaboration... 
    Customer
    Hourly pay
    Contract work
    Work at office
    Local area
    Weekend work
    Afternoon shift

    University of California San Diego

    Brooklyn, NY
    3 days ago
  • Salesforce is seeking a Lead Researcher to support Automation Services and Developer Experiences. The researcher will distill complex problems into insights...  ...strategy, design, and engineering, while keeping customers at the center of innovation. You will conduct strategic... 
    Customer

    Relha LLC

    Brooklyn, NY
    2 days ago
  • Salesforce, Inc. is seeking a Lead Researcher to support Tableau, shaping next-generation analytics and guiding product, design, development...  ...in analytics and related topics. The role will manage a customer advisory board, contribute to Salesforce events, and champion... 
    Customer

    Salesforce, Inc.

    Brooklyn, NY
    3 days ago
  • Peregrine Technologies, Inc. is hiring a Public Sector Compliance Manager to lead the company’s compliance program for government contracting in the U.S. You will build and run systems, processes, and relationships that keep Peregrine compliant with obligations under government... 

    Peregrine Technologies, Inc.

    Brooklyn, NY
    2 days ago
  •  ...As a Strategic Analytics Lead for Operations on our Home Lending...  ...prioritized automation and customer relationship opportunities...  ...Science, Engineering, Operations Research, Statistics, Economics, Math...  ...Us Chase is a leading financial services firm, helping nearly half of... 
    Customer

    JPMorgan Chase & Co.

    Jersey City, NJ
    8 days ago
  • $82.1k - $172.5k

     ...legacies. As a leader in tech-enabled financial services for aspiring and established small business...  ...expertise, personalized service, and customized financial products — enabling...  ...a bold, compassionate, and focused SBA Lead Underwriter to review and decision small... 
    Customer
    Work experience placement
    Bank staff
    Work at office

    Fifth Third

    Brooklyn, NY
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Channel and Customer Research Sector Lead, Financial Services Chicago. Be the first to apply!