Recovery Assistant

Recovery Assistant PositionPHMC serves as both a direct service provider to individuals, families, and communities across the region and as an intermediary agent — managing large-scale contracts, government and philanthropic partnerships, and multidisciplinary initiatives that require operational sophistication, strategic leadership, and deep mission alignment.West Haven is a 16-bed long-term structured residence for adults with serious mental illness. Recovery Assistants help residents build and maintain the internal and external supports they need to live independently in the community while ensuring a safe, therapeutic milieu.Primary Location: 111 N 49th Street Philadelphia, PA 19139Work Schedule: Monday-Friday 7:00 AM – 3:30 PM, Day ShiftFTE: Full-TimeJob DescriptionResponsibilities:Foster a sense of hope and trust through relationship-building experiences offered in an environment of encouragement, compassion, and open communication.Assist residents in identifying and developing written recovery goals that will support their transition into independent community living.Provide residents support in reaching their goals by offering skill-building techniques, coaching, role modeling, and emotional support both individually and in groups with their peers in such areas as: maintaining personal hygiene, maintaining a household, travel training, budgeting, socializing, using resources, illness management, pre-education and vocational support, problem-solving, etc.Actively participate with residents in residential and community activities, including taking residents to faith-based activities of their choosing.Complete and maintain daily, weekly, and monthly documentation of progress and challenges the residents have in achieving their goals.Work with the treatment team to identify opportunities for community integration and activities.Report & document facility maintenance issues.Assist residents with doing laundry as necessary and appropriate.Complete incident reports for all reportable incidents.Maintain physical condition of the unit: empty trash cans as needed, keep all areas clear of papers and food, ensure that bathrooms are in good hygienic conditionPerform one-to-one duty as needed.Follow assignment sheet for breaks, rounds, special assignments, etc.Adhere to established policies and procedures, including professional image and ethical guidelines.Attend all mandatory in-service trainings and PHMCU trainings as scheduled.Attend 85% of staff meetings and document 100% review of minutes.Maintain biannual credentialing requirements, which include physical exam, TB, drug screenings, hepatitis screening, FBI, and Child AbuseDemonstrate appropriate therapeutic interventions for people with serious mental illness.Communicate pertinent information between shifts.Participate in monthly supervisions as scheduledUtilize appropriate De-escalation techniquesAdapt interventions based on sensitivity to ethnic, cultural, economic, and gender-specific issues.Demonstrate basic understanding of psychological and psychosocial factors related to severe mental health issues.Demonstrate knowledge of and willingness to incorporate strengths-based and recovery-oriented techniques into client care.Shift Responsibilities:Assist residents with personal hygiene and ADL skills throughout the shiftParticipate in daily Community Meetings and groups as scheduledParticipate in weekly Treatment Team meetings as directedSupport participants with implementation of Recovery Goals as stated on Recovery Plans and Safety PlansEscort residents on medical appointments, shopping/grooming appointments, and outings as scheduled or directedFacilitate psycho-educational groups as assigned or necessaryEnsure that linens are properly cleaned and stored. Provide support to residents who can perform this task independently.Meet with and provide appropriate services and support to assigned primary residents dailyAttend daily shift change at the beginning and/or end of each shift. Report all necessary information and incidents, including written documentation and reportsPerform environmental rounds as scheduledAssist with kitchen duty, which may include basic cooking and cleaning (to include dining room area)Complete Chore List weeklyAssist residents with preparation for the next day (i.e., picking out clothes, prep for next day appointments, trips, visits, etc.)Engage in teaching residents to use public transportationEnsure that all staffing areas are clean and maintained, i.e., cleaning of staff microwave, offices, sanitizing phones/computers, and staff lounge.Maintain cleanliness of laundry room and washer/dryer and clean and fold client clothes as necessaryConduct hourly resident checks (ensuring that you are aware of the location of all individuals within the siteAll other duties as assignedSkills:CPR certified within 90 days of employmentMust exhibit knowledge of basic computer skills in Microsoft Word, Excel, Outlook, and be able to become proficient in inputting information into PHMC Electronic Client Service Record (CRS)Experience:Has completed 12 semester hours of college training in a mental health-related field.A minimum of 6 months of formal training or direct-care employment in mental health or a related field is required.Education and Requirements:Must have completed 12 semester hours of college training in a mental health-related field.A High School Diploma or Equivalent.Licensed driver in good standing required.PHMC is an Equal Opportunity and E-Verify Employer.QualificationsSkills:Preferred: Effective Communication, Verbal Communication, Microsoft Office Suite, Active ListeningBehaviors:Preferred: Team PlayerEducation:Required: General Education Diploma or better. High School or better.Experience:Required: 6 years: Minimum of 6 months of formal training in mental health or a related field.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.