Guest Experience Concierge

Overview Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Responsibilities Guest Check-In & Check-Out: Registering guests, issuing room keys, and processing departures. Reservations Management: Handling bookings, cancellations, and updates in the system. Customer Service: Answering questions, providing information about hotel services and local attractions. Handling Payments: Processing room charges, deposits, and resolving billing inquiries. Phone & Communication: Answering calls, taking messages, and coordinating with other departments (housekeeping, maintenance). Problem Resolution: Addressing guest concerns and escalating issues when necessary. Maintaining Records: Updating guest information and ensuring accurate documentation. #J-18808-Ljbffr HMS Hotel of Richburg LLC