Senior Security Automation Engineer
Match Point Solutions
MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US . We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India . Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.
We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!
Senior Security Automation Engineer
Remote
6 Months
Pay rate: $70 - $75/hr on W2
- Lead complex and strategically important Professional Services engagements, taking ownership from initial discovery and scoping through solution design, implementation, deployment, and optimization.
- Serve as a senior technical advisor to customers, helping them define automation strategies and identify opportunities to transform complex or high-impact workflows.
- Analyze complex customer environments, processes, tools, and technical requirements to determine appropriate automation approaches and identify potential risks, dependencies, and blockers.
- Design and develop sophisticated Automation Stories in customer tenants, integrating multiple systems and tools through APIs and other available interfaces.
- Tackle highly complex or ambiguous Story builds that require significant technical investigation, problem-solving, and judgment.
- Develop scalable and maintainable automation solutions that meet customer requirements while considering security, reliability, usability, and long-term maintainability.
- Lead technical discovery sessions and customer workshops, effectively communicating complex technical concepts to both technical and non-technical audiences.
- Demonstrate solution concepts and prototypes to customers, using live wireframing and iterative development to refine requirements and validate approaches.
- Partner with Project Managers and Engagement Managers to shape project plans, identify technical dependencies and risks, and ensure delivery remains aligned with customer outcomes.
- Provide technical guidance throughout customer testing and deployment, ensuring solutions are production-ready and successfully adopted by customer teams.
- Review existing customer Stories and automation architectures, identifying opportunities to improve performance, reliability, scalability, and maintainability.
- Act as a trusted automation advisor and, where appropriate, a resident automation engineer within customer teams, helping customers mature their automation capabilities and achieve longer-term automation goals.
- Develop and share Professional Services technical standards, methodologies, reusable approaches, and best practices that improve the consistency and scalability of our delivery.
- Identify recurring customer challenges and partner with Product, Design, and Engineering to communicate insights that can inform product improvements and future capabilities.
- Partner with Sales and Customer Success teams on complex opportunities, providing technical expertise, solution guidance, and customer-facing support during the sales and expansion process.
- Mentor and support other Engineers, sharing technical expertise, delivery approaches, and customer management practices.
- What you bring with you:
- 8+ years of experience delivering Professional Services, consulting, technical implementation, or similar customer-facing technical solutions, including significant experience implementing SOAR platforms or other automation solutions.
- Demonstrated experience leading complex technical implementations with significant customer impact.
- Strong customer-facing and consulting skills, with the ability to establish credibility and influence technical and business stakeholders.
- Deep expertise in the platform or demonstrated ability to quickly develop deep expertise in complex automation platforms.
- Strong ability to understand complex customer environments, workflows, and business requirements and translate them into effective technical solutions.
- Extensive experience interpreting and applying API documentation and integrating a broad range of security, IT, and business applications.
- Strong experience with API authentication methods, including OAuth2 and JWT.
- Advanced experience using, troubleshooting, and optimizing APIs and integrations across a variety of tools and platforms.
- Demonstrated ability to independently troubleshoot complex technical issues and develop solutions where requirements or technical paths may be ambiguous.
- Strong understanding of automation architecture, including considerations for scalability, reliability, security, and maintainability.
- Excellent communication skills, with the ability to explain complex technical concepts clearly to both technical and non-technical audiences.
- Demonstrated ability to influence customers and internal stakeholders and serve as a trusted technical advisor.
- Experience mentoring or providing technical guidance to other engineers or consultants.
- Experience contributing to or establishing technical standards, processes, methodologies, or best practices.
- Strong commercial awareness and the ability to understand how technical solutions connect to customer value and business outcomes.
- Passion for supporting customers and helping organizations eliminate repetitive and manual workflows through secure, scalable automation.
MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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