Remote 24/7 Contact Center Workforce Manager
$65kJoin Our Team
- Remote job
Talantir is preparing an opportunity for a remote Scheduling Operations Leader in the United States, requiring US citizenship or permanent residency and the ability to pass a Federal Public Trust investigation. The role oversees the SOS Team’s 24/7/365 scheduling, forecasts workload, and designs staffing plans to meet service levels across phone, email, chat, and web channels. Eligible candidates reside in the U.S., with preference for the DC/Baltimore area, and compensation ranges from $65,000 #J-18808-Ljbffr Join Our Team
- ...Seeking an experienced and strategic Contact Center Manager, this full-time remote position will manage Contact Center Operations, drive process improvements, and oversee workforce optimization while collaborating with IT and cross-functional stakeholders to enhance service...Remote workFull time
- ...Contact Center Manager MCI is one of the fastest-growing tech-enabled business services companies... ...are powered by both on-site and remote agents, leveraging advanced technologies... ...initiatives across training, quality, and workforce management. Ensure compliance with...Remote workFull timeTemporary workCasual workWork at officeLocal area
$60.5k - $93.7k
...Strategic Development Program Manager leads the organization'... ...of other strategic workforce initiatives. This role... ...~ Experience in call center or customer service environments... ...collaboration and remote facilitation.... ...with disabilities please contact a recruiter at recruiters...Remote workFull timeLocal areaFlexible hours- Titan Technologies is seeking a skilled Contact Center Manager based in Rockville, Maryland, responsible for leading a high-volume Service Desk... ...role requires overseeing operational functions, including workforce management and service performance. The ideal candidate...Suggested
- ...POSITION SUMMARY: The Care Center Manager is responsible for providing... ...Bank’s centralized call and contact center. This position leads... ...Delivery, Service Levels, and Workforce Planning Oversee daily Care... ...and predictable onsite and remote work attendance to meet business...Remote workFull timeWork experience placementWork at officeMonday to FridayShift workAfternoon shift
- ...Role - Contact Center Manager Remote for candidates based in any EU countries Freelance contract upto end of this year with a possibility of extension. We have a Freelance Contact Center Manager opportunity with a leading B2C organization. This is a fully remote contract...Remote workContract workFreelance
- ...CONTACT CENTER MANAGER We are seeking a savvy Contact Center Manager with a background in leading teams in a 24/7 365 contact center / call center setting. Multiple shifts available.... ...and individuals.. Interface with Workforce Management to ensure proper staffing...Shift work
$50.02k - $62k
...immediate opening for an energetic Contact Center Supervisor to join our team... ...days per week and may work remotely up to three fixed days per... ...~ Strong interpersonal and management skills focusing on the... ...value the diversity of our workforce and knowledge of our people....Remote workFull timeContract workFor contractorsWork at officeLocal areaImmediate startWork from home2 days per week3 days per week- ...those we serve. We are seeking a strategic, hands-on Contact Center Manager to lead a high-performing team and elevate the member experience... ...problem solving, and team motivation. Experience leading remote and/or multifunctional teams and achieving results through...Remote workFull timeWork experience placementWork at office
$23 - $25 per hour
...Contact Center Supervisor Job Type: Full-Time Work Environment: Remote Office Location: Chesterfield, MO Schedule 9:30-... ...Reporting to the Contact Center Manager, this position will play a... ...Manager. Partner with Workforce Management and the Contact Center...Remote workFull timeWork at officeFlexible hours- ...looking for a Supervisor, Patient Contact Center to join our team! This full time remote position will support the Gulf... ...Supervisor is responsible for managing and supervising a team of contact... ...management (CRM) software, and workforce management software. Provide...Remote workFull timeTemporary workWork at officeMonday to FridayFlexible hours
$150k - $199.26k
...Secret Flexible for occasional remote work IT Infrastructure &... ...and is looking for a Service Center Manager. This position will be... ...maturing, and modernizing a 24/7/365 Service Desk for geographically... ...government IT and building a workforce that fuels this mission. Are...Remote workFull timeCasual workFlexible hours$96k - $192k
...our world-class, inclusive workforce that puts the customer at the center of everything we do. For... ...a Data Center Service Manager with Carrier, you become... ...the hiring process, please contact us at Carrier.Recruiting@... ...SummaryLocation: Florida, US, Remote; CATNO: Carrier-Home...Remote workMinimum wageFull timeTemporary workLocal areaRelocation package$52.81k - $83.2k
Job Description: The Contact Center Operations Supervisor is a leader of... ...compassion, and diversity. Manages team expenses, including labor... .... Experience with workforce management and performance management... .... If applying for a remote or hybrid role, this includes...Remote workHourly payFull timeWork experience placementWork at officeFlexible hours- ...Position Summary The Manager, Contact Center Operations leads workforce planning, real-time management, service-level performance, contact center analytics... ...to perform essential functions. Benefits Fully remote, 100% Virtual Work from Home company Company sponsored...Remote workFull timeTemporary workImmediate startWork from homeHome officeShift work
- GCS Recruitment is seeking a Freelance Contact Center Manager for a fully remote role open to EU-based candidates. You will manage large-scale customer operations projects, scale programs, and influence strategic decisions with executives. The engagement runs through year...Remote jobFreelance
$117.5k - $234.5k
...our world-class, inclusive workforce that puts the customer at the center of everything we do. For... ...Commercial HVAC Area Manager to support our national Data... ...the hiring process, please contact us at Carrier.Recruiting@... ...: Carrier-Home Florida Remote Location, Remote City, FL...Remote workMinimum wageFull timeContract workTemporary workWork at officeLocal area- Role - Contact Center Manager Remote for candidates based in any EU countries Freelance contract upto end of this year with a possibility of extension. We have a Freelance Contact Center Manager opportunity with a leading B2C organization. This is a fully remote contract...Remote workContract workFreelance
- ...Supporting workforce management setup and analysis, the full-time remote Workforce Management Specialist will manage scheduling, forecasting, and reporting to... ...preferred Minimum of four years' experience in a contact center environment with at least one year in workforce...Remote workFull time
- ...USA, with a strong call center footprint and... ...financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced... ...oriented Contact Center Manager to oversee the daily operations... ...training, quality, and workforce management. Ensure...Remote work
- ...Leading workforce planning and performance management, the full-time remote Manager of Workforce Management will oversee staffing, forecasting, and scheduling for a high-volume pet insurance contact center while collaborating with various operational teams to enhance productivity...Remote workFull timeTemporary workWork at office
$65k - $90k
...Green Card Holder). This is a remote opportunity and the... ...Responsibilities Oversee the 24/7/365 SOS Team and manage overall scheduling for the... ...Forecast, schedule, and plan the workforce distribution to ensure... ...experience in a 24/7/365 contact center or customer service...Remote workPermanent employmentFull timeTemporary workFor contractorsFlexible hours- ...Managing a team of contact center agents, the full-time Supervisor, Contact Center will supervise daily workflows, monitor performance metrics, and foster a positive work environment remotely. Key responsibilities Supervises daily work flows to ensure performance goals...Remote workFull timeWork at office
- ...Optimizing staffing levels and agent productivity, the full-time remote Workforce Management Analyst will develop forecasts, create agent schedules, and monitor real-time performance across various contact center channels to meet service level agreements and enhance...Remote workFull timeTemporary work
- ..., and the Americas, ensuring 24/7 support to help travelers navigate... ...inspire a team of front-line contact center assistance professionals and... ...results. You’ll drive workforce planning, performance, and employee... ...of the contact center. - Manage workflow, volume forecasting,...Work from homeWorldwide
- ...USA, with a strong call center footprint and... ...financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced... ...will be responsible for managing day-to-day operations,... ...and ensure adherence to workforce plans. Provide coaching...Remote workWork at officeFlexible hours
- Service Experts is seeking a skilled Contact Center Operations Supervisor in Fairfax, VA to lead a team of Customer Support agents... ..., and digital channels. You will mentor staff, manage performance, and ensure 24/7 coverage to meet KPIs. You will coordinate with a 3rd...
- ...Hotline Support as part of Technical Support Center, Field service actions and design &... ..., the candidate will be responsible for managing the requests from Client dealerships for... ...profitability Should have awareness for workforce planning Should have complete understanding...Full timeLocal area
- ...Contact Center Supervisor We are seeking Contact Center Supervisors to be part of ITCON Services... ...seasonal position. This position is remote. Candidate must be a citizen of the... ..., and procedures. Attend required manager development training/meetings Promote...Remote workTemporary workSeasonal workFlexible hoursAfternoon shift
- ...As a Workplace Contact Center Engineering Manager, you will lead a team of engineers dedicated to designing, implementing, and maintaining advanced... ...including telephony integrations, IVR, CRM integrations, and workforce management tools. Ensure the scalability, reliability,...
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