Sr. Consultant / Project Manager

Chicago, Illinois / Atlanta, GA | Kansas City, MO | Philadelphia, PARoot16 Reply, US – Consulting /Full Time /HybridAt Root16 Reply, our company is built around two things…our people and our clients. While other firms spend most of their time worrying about things like expanding their footprint and bottom line, we’re more concerned about doing what’s right for our employees and our clients. We want to do everything in our power to make sure our clients, our team, and our organization, are successful. We’re looking to build true partnerships, and tackle challenges with our clients head-on; bringing our people, vision, and experience to the forefront. We take great pride in our work, and have fun doing it. Who we are: We are technologistsWe are customer engagement enthusiastsWe are listeners and researchersWe are doers, thinkers and problem solversWe are collaborative and cooperativeWe are accountable to one another - and for one anotherWhat we look for: People who are smart, honest and genuinePeople who take pride in their workPeople willing to do what it takes and think outside the boxPeople who are life-long learners and help others learn along the wayPeople who laugh and don't take themselves too seriouslyPeople who do right by othersPeople who appreciate the abilities and differences of othersPeople who want to participate in building a positive work cultureWhat we offer:Collaborative environment without politics, micro-management or burdensome tools and processesRemote or hybrid, flexible work environment with social eventsEmpowerment to make your markGrowth defined by experiences, not tenure or rankInvest in Your Nest benefit to upgrade home officeWellness benefit for gym membership or exercise equipmentLearning allowance for classes, training or personal pursuitDiscretionary Unlimited PTO, 11 paid holidays, birthday off and summer hoursMonthly cell phone / internet allowanceExcellent medical, vision and dental benefits plus 401k with company matchEducation, certifications and trainingCasual dressResponsibilities: Develop and maintain client relationships, building trust and gaining knowledge of ongoing needs and challenges within client organizationsProvide leadership for project teams, providing unparalleled satisfaction and results driven outcomes for our clientsCreate and manage project timelines to ensure on-time and on-budget deliveryLead requirements gathering, estimate development and deliverable completion specific to project requirementsLead and participate in design and architecture sessions with clients, identifying areas to drive transformation and innovation at medium/large client organizationsInstall, configure, deploy, customize and test Root16 solutions for assigned clientsTrain and educate clients on our process and deliverables, helping to drive adoption and overall client successStay current on industry technology trends through self-study and training, sharing knowledge gains internally and externally via internal sessions, blog posts, and social mediaRequirements:Minimum 3+ years’ experience leading and/or working in software implementation projectsExperience with Microsoft technologies in a professional services environmentAt least 2 years of experience leading project teams, either formally or informally with budget management responsibilitiesAgile methodology experience for software implementationsBackground in one or more of the following Microsoft solutions: Dynamics 365 Sales, Marketing/Customer Insights Journeys, Customer Service, Portals, Power Platform or other CRM applicationsWillingness and ability to quickly learn new features and functionality offered in Microsoft Dynamics and the Power Platform tech stackOccasional travel required, less than 20%We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.