SR TECHNICAL PROJECT MANAGER - PUB SEC

The Role The Sr. Technical Project Manager is the single point of contact for non-routine to moderately complex installation projects for communication networks. The position reports to the Manager Federal Programs and is an integral part of the Government Programs Project Management Office (GPPMO). The Sr. Technical Project Manager works with a team of Technical Project Managers and Coordinator Technical Projects staff and is accountable for meeting contractual performance criteria and due dates during service delivery, and for successful overall project completion. The Main Responsibilities Coordinate activities in support of program managers and teams that support the design, installation and maintenance of services Track and monitor projects from initiation through completion Prepare deliverables (e.g., status reports to Government, order information, open issues) Analyze contracts, product and service descriptions, and network technical requirements to identify parameters required to initiate service order processing and project implementation Work directly with Government representatives, engineers and program manager to develop scope of work, timeline, communication plan and all pertinent aspects of comprehensive project management Ensure Government commitments and expectations, and project deliverable requirements are met Promote project management and industry best practices to enhance project success and customer satisfaction Direct on‑time implementation of products and evaluate and maintain progress Manage resources and processes, and resolve issues to ensure timely delivery Control installation activities through scope verification, changes, and performance measurements Monitor progress to ensure critical project targets are met Identify and anticipate failures and delays based on lessons learned and previous experience Engage appropriate resources to troubleshoot and isolate problems, and develop new procedures if required Make recommendations to improve efficiency (schedule and cost) Evaluate performance measures and direct corrective actions Develop solutions to meet project milestones Recognize risks and implement corrective actions to ensure compliance with customer service and contractual expectations Notify the Customer of work completion and obtain acceptance of final deliverables, services, and products provided Ensure final documents are complete and delivered as required by the contract Solicit feedback from customer to determine customer satisfaction (perception of service quality and effectiveness) Review and update forecast budgets for program and project related activities Manage program and project related invoices Prepare quotes based on pre-established or contract rates Ensure services are completed and billed according to contractual obligations Conduct review for completeness and accuracy of services provided and charges listed Reviews management document deliverables for clarity and completeness Understanding of communications products and services, Government contracting and Federal Acquisition Regulations (FAR), and contract terms and conditions required Proficiency using Microsoft Office applications (Excel, Word, Outlook, SharePoint, Project and PowerPoint) required Good communication, organizational, and problem solving skills Good analytical and inductive reasoning skills (ability to develop solutions and recommendations) Work in a team environment Some travel may be required What We Look For in a Candidate Minimum Qualifications Bachelor’s degree or equivalent experience in project management, technical management, business management, communications, engineering, or related discipline Minimum two years of experience; or minimum five years of professional work experience General experience includes: customer service, project management, network service, and provisioning Project Management Professional (PMP) certification preferred US Citizenship required May be required to meet eligibility requirements for access to classified information (applicants selected will be subject to a government security investigation) Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $93,092 - $124,122 in these states: VA Benefits and Bonuses Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We can answer any additional questions you may have about our bonus structure as you move through the selection process. What to Expect Next Requisition #: 342148 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job‑related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case‑by‑case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Privacy Notice, please visit Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. #J-18808-Ljbffr