Sales Operations Specialist

Benefits: Paid Weekly W2 Competitive salary BrightStar Care of Plano / North Dallas Full-Time | Competitive Salary + Monthly Bonus Opportunity Build the Future of Home Care Growth in Texas At BrightStar Care of Plano / North Dallas, we are scaling aggressively to become the leading home care provider across North & East Texas — and we’re hiring a high-performing professional to help drive that growth from the inside out. We are seeking a Sales Operations & Marketing Enablement Specialist to serve as a critical operational partner to leadership, sales, clinical, and recruiting teams. This is a highly visible role designed for someone who thrives in fast-paced environments, values structure and strategy, and wants to make a measurable impact on organizational growth. This is not an entry-level support role — this is a career-track opportunity to help architect and optimize the systems, communication, and operational infrastructure behind one of the fastest-growing home care organizations in Texas. About the Role As the Sales Operations & Marketing Enablement Specialist, you will help power the engine behind our referral growth, provider partnerships, and market expansion efforts. You’ll work directly with leadership to improve sales workflows, strengthen referral partner communication, enhance operational responsiveness, and support strategic marketing initiatives that elevate the BrightStar brand. You will play a key role in helping BrightStar Care become the most responsive, professional, and trusted home care provider in the market. What You’ll Own Sales Operations & Referral Coordination Serve as operational support partner for the outside sales team Manage incoming referrals and inquiries with urgency, professionalism, and precision Act as a central point of communication between referral partners, clinical staff, operations, and leadership Maintain CRM accuracy and sales activity tracking Analyze operational and sales trends to improve responsiveness and conversion performance Help ensure BrightStar remains the fastest and most reliable provider partner in the region Marketing & Brand Enablement Support strategic marketing initiatives and community engagement efforts Coordinate newsletters, digital communication, social media engagement, and branded collateral Maintain and organize marketing materials, sales packets, brochures, and outreach assets Gather referral partner feedback to improve messaging, service experience, and relationship management Participate in select networking events, provider outreach, and business development activities Process Improvement & Strategic Growth Develop and document scalable sales operations workflows and SOPs Improve internal communication and referral handoff processes Identify opportunities to leverage systems, automation, and technology for operational efficiency Support leadership initiatives focused on growth, scalability, and market expansion What Success Looks Like Within your first year, you will help: Increase referral responsiveness and operational efficiency Strengthen provider and community relationships Improve internal communication and workflow consistency Support the acquisition of new referral sources and patient opportunities Build scalable systems that contribute directly to company growth What We’re Looking For We are looking for a polished, organized, and highly motivated professional with strong communication skills and operational instincts. Preferred Qualifications Bachelor’s degree in Marketing, Business Administration, Healthcare Management, Communications, or related field preferred Experience in sales operations, marketing coordination, business operations, recruiting coordination, or healthcare administration preferred Exceptional written and verbal communication skills Strong organizational and multitasking abilities Ability to manage multiple priorities in a fast-paced environment Proficiency with Microsoft Office Suite (Excel, Outlook, Word) CRM experience is a plus Professional presence, accountability, discretion, and follow-through Candidates with strong transferable skills, leadership potential, and a growth mindset are highly encouraged to apply. Why Join BrightStar Care of Plano / North Dallas? Join a rapidly growing healthcare organization with ambitious expansion goals Work directly alongside leadership and decision-makers Gain visibility into sales strategy, operations, marketing, and healthcare growth initiatives Enjoy autonomy, ownership, and career development opportunities Competitive salary plus monthly bonus opportunity Be part of a mission-driven company making a meaningful difference in people’s lives everyday If you’re ready to contribute at a high level, build systems that matter, and grow with a company that’s raising the standard in home care — we want to hear from you. Apply today and help shape the future of home care in Texas. #J-18808-Ljbffr BrightStar Care of Plano / North Dallas