Head of Public Sector, AMER [Remote]

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.

We have expanded from voice into three main platforms:

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

• Excellence everywhere: Everything we do should match the quality of our AI models.

• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

• Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend.

• Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

• Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún

• Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the role

We're hiring a Head of Public Sector to build and lead ElevenLabs' government business in the US. Government agencies are moving voice and conversational AI from pilots into production for citizen services, contact centers, accessibility, training, and mission operations. You'll own how ElevenLabs shows up in that market, from strategy and pipeline through to the team that delivers the revenue.

We don't use traditional job titles at ElevenLabs. This role is equivalent in scope and seniority to a Vice President of Public Sector, with ownership of the vertical, authority to hire and structure the team, and direct access to the executive team.

You'll work closely with the executive team, Product, Engineering, Legal, and Security. You'll set the vision for how ElevenLabs serves the government, decide how the team is structured and staffed, and stay close to the largest pursuits. You'll lead from the frontline alongside your team while hiring the leaders who will take over portfolios as the business grows.

In this role you will

• Define and execute the go-to-market strategy across US Federal (Civilian, Defense, Intelligence), State, Local, and Education.

• Own the public sector revenue plan, forecast, and pipeline, and report on them to the executive team.

• Recruit and lead the team, including additional Account Executives, segment or regional leaders, capture and proposal support, and sales operations. You'll have the authority to shape the org.

• Lead from the frontline with your team on the largest and most complex pursuits, from first agency conversation through procurement, security review, and award.

• Shape our approach to contract vehicles and channels, including GSA Schedule, cooperative contracts, procurement vehicles, and partnerships with systems integrators and resellers.

• Build and maintain relationships with senior agency leaders, procurement officials, technical stakeholders, and the integrator and partner ecosystem.

• Work with Product, Engineering, and Security to define and prioritize what government customers require, including FedRAMP, StateRAMP, IL5, ITAR, data residency, FOCI Mitigation and sovereign or on-premise deployment. You'll bring customer and pipeline evidence to roadmap decisions.

• Work with Legal and Finance on government contracting terms, pricing, and the processes public sector sales depends on.

• Create repeatable sales processes, performance metrics, and operating rhythms so revenue becomes more predictable as the team grows.

• Partner with the Forward Deployed Engineer and Account Manager orgs so early deployments become references and expand across agencies.

• Work with Marketing on public sector messaging and content, and with government affairs and policy contacts to track regulation, funding, and procurement changes.

• Serve as the public face of ElevenLabs in the government market, at agency briefings, and industry events.

What we're looking for

• 15+ years of progressive experience in technology sales or business leadership, with at least 10 years in public sector markets.

• Experience leading government sales teams, with a record of hiring and developing both individual contributors and managers.

• Proven track record of securing, large ARR strategic contracts with government agencies.

• Prior experience building a public sector business unit or equivalent leadership role at a technology company, ideally at an early or growth stage.

• Deep knowledge of federal, state, and education procurement, including funding mechanisms, acquisition vehicles such as GSA Schedule, GWACs, and IDIQs, and how buying decisions are made.

• Working knowledge of compliance and security requirements such as FedRAMP, FISMA, CMMC, IL5, ITAR and FOCI mitigation strategies.

• Experience selling cloud, AI, or other advanced technology to the government; familiarity with navigating AI trust and safety questions.

• Executive credibility with senior government officials, program leaders, and technical and security reviewers.

• An established network across agencies, systems integrators, and public sector partners.

• Comfort staying hands-on in deals while building the team and the playbook.

Why this role

The opportunity is to define the strategy, hire the team, and shape what we build for government, with direct support from leadership and a company growing as fast as ElevenLabs.

Location

While we operate as a remote-first company, there is a strong preference for this role to be based in Washington DC.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.