Direct Care Juvenile Justice Mental Health
Phoenix Residential Services
Benefits:
Bonus based on performance
Competitive salary
Paid time off
Free food & snacks
Opportunity for advancement
Training & development
Location: Ellis County / Dallas–Fort Worth, TX (On-Site) Facility: Phoenix Residential
The Role
We're hiring Direct Care Staff (part-time and full-time) who are calm under pressure, consistent in structure, and genuinely invested in the youth they serve. You'll be a stabilizing presence in the lives of young people navigating some of their hardest moments — supporting daily routines, co-regulating during crises, and collaborating with a treatment team that takes this work seriously.
This is a full-time, hands-on position. It's demanding, meaningful, and not for everyone — but for the right person, it's the most rewarding work you'll do.
What You'll Do
Supervise youth and maintain a safe, structured, and therapeutic environment
Support daily routines including meals, school, recreation, and group sessions
Apply trauma-informed and TBRI strategies to de-escalate challenging behaviors
Document incidents, observations, and progress notes accurately and on time
Transport youth to school, medical appointments, and community activities
Partner with supervisors and clinical treatment teams on individual care plans
What We're Looking For
Required:
High school diploma or GED
Age 23 or older (Texas state licensing requirement)
Valid Texas driver's license with clean driving record
Ability to pass FBI fingerprinting and drug screening
Preferred (you'll stand out if you have):
Experience in juvenile detention, behavioral health, psychiatric residential treatment, or group home settings
Familiarity with trauma-informed care, ABA, or TBRI
Crisis intervention training (TCI, CPI, or similar)
Experience supporting youth with IDD or Autism Spectrum Disorder
The right fit looks like:
Someone who stays regulated when a youth isn't
Reliable, consistent, and strong on follow-through
A team player who communicates clearly and documents thoroughly
Passionate about youth development — not just clocking in
What We Offer
Competitive hourly pay
Paid training in trauma-informed care and TBRI
Clear advancement pathway into Lead Staff and supervisory roles
A team that supports each other and takes the mission seriously
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