Client Service Manager
$40k - $78kSchool Result
Client Service Manager – Gallagher | Remote (Whippany, NJ Zone) Job Summary Gallagher is hiring a Client Service Manager to deliver high-quality service to Personal Lines clients in a shared call center environment. This remote role supports the Whippany, NJ zone (covering New Jersey, New York, Delaware, Connecticut, West Virginia, and Maryland) and offers a competitive salary of $40,000–$78,000/year , plus a comprehensive benefits package. The successful candidate will handle client inquiries, maintain accurate policy data, support retention initiatives, and contribute to Gallagher’s commitment to building trust and delivering extraordinary customer experiences. About Gallagher Gallagher is a global leader in insurance, risk management, and consulting. For over 95 years, Gallagher has helped businesses face risk with confidence, backed by advanced data, analytics, and a client‑centric digital ecosystem. With a culture grounded in teamwork, integrity, and innovation, Gallagher empowers employees to take ownership of their careers while making a meaningful impact for clients and communities. Key Responsibilities Answer client phone and email inquiries related to billing, coverage, pricing, claims, cancellations, endorsements, inspections, and documentation requests Maintain complete and accurate client and policy data within Gallagher and affiliated carrier systems Support client satisfaction, retention, and overall customer experience goals Deliver consistent, high‑quality service aligned with Gallagher’s operational standards Identify opportunities to cross‑sell additional products or services Partner with team members and carriers to transition clients with complex needs Build rapport quickly with clients to identify needs clearly and confidently Leverage systems and resources to execute work efficiently Engage in consultative discussions with clients to enhance relationships Manage multiple priorities effectively in a fast‑paced environment Candidate Requirements Essential Qualifications: Bachelor’s degree with 0+ years client service or claims management experience, OR High School diploma/GED with 3+ years client service or claims management experience Insurance Producer’s license Strong written and verbal communication skills Proficiency with technology tools to maximize productivity and quality Preferred Qualifications: Previous experience managing client relationships or customer service Contact center experience (inbound/outbound) Knowledge of Personal Lines insurance (Home, Auto, Inland Marine) Familiarity with insurance carriers and market practices Work Traits: Team‑oriented and customer‑focused Strong organizational skills and attention to detail Problem‑solving mindset with ability to discover root causes Ability to interpret customer information accurately and deliver timely solutions Compensation Salary: $40,000–$78,000/year (commensurate with experience, education, and location) Total compensation includes base salary, incentives, and benefits Benefits Medical, dental, and vision insurance (starting day one) Life and accident insurance 401(k) and Roth options Health savings account (HSA) and flexible spending account (FSA)Paid parental leave Educational expense reimbursement Digital mental health services (Talkspace) Gallagher Thrive program for wellbeing and fitness Charitable matching gift program Flexible work hours (availability varies by role) Why Join Gallagher? Gallagher offers a culture of inclusion, diversity, and sustainability. Employees are empowered to bring their unique perspectives, supported by training programs and career development opportunities. As a Client Service Manager, you’ll play a vital role in delivering extraordinary experiences for clients while building a rewarding career in insurance and risk management. Application Process Interested candidates should apply via Gallagher’s official careers portal. Proceed to job application portal Job Details Job Type: Full‑time Pay: $40,000–$78,000/year Location: Remote (Whippany, NJ zone) Schedule: Monday–Friday, 8:00 am – 5:00 pm #J-18808-Ljbffr
- ...Latham & Watkins in New York seeks a Manager of Technology Client Services to lead and execute the firm's technology strategy. This role involves delivering key messages to clients regarding AI and innovation and supervising a team of attorneys and consultants. The ideal...Suggested
$40 - $45 per hour
....00/hr Direct message the job poster from 24 Seven Talent Sr Manager, Talent Solutions at 24 Seven Talent Requirements: Must have... ...creative agency 4-7 years experience We are searching for a Sr Client Services Manager to join our team on a temporary basis. This role...SuggestedContract workTemporary workRemote work$85k - $115k
...Responsibilities Perform KYC onboarding, including fund client (i.e. Cayman fund clients) onboarding, preparing client agreements and... ...Utilize vendor applications, in-house systems and EUC tools to manage daily work. Provide performance metrics, KPIs and regulatory reporting...SuggestedWork experience placementFlexible hours- ...on implementing and maintaining strong client relationships with assigned high-level clients... ...of assigned client installation services. Assist newly assigned high-level clients... ...delivery/performance issues and advise management as to revenue risk. Client Relationships...SuggestedLocal area
$95k - $110k
...Job Title: Senior Client Services Manager Location: Remote, US Exemption Status: Full-time, Exempt Who We Are Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious...SuggestedFull timeTemporary workWork at officeLocal areaRemote workHome officeFlexible hoursShift work- ...We are seeking an organized, proactive, and client-focused Client Services Manager to act as the primary liaison between our company and our valued clients. The ideal candidate will ensure a seamless client experience by managing communications, coordinating service delivery...Contract workWork at office
- ...Advisors , we’re more than a financial services firm — we’re a partner for business owners... ...wealth solutions to deliver a white-glove client experience from start to finish. We’re... ...quickly and need a Client Services Manager who can own the details of client onboarding...Full timeRemote work
- ...dedicated to providing exceptional debt recovery services. We pride ourselves on our professional... ...to achieving the best results for our clients. AFM is seeking a highly motivated and detail-oriented Client Services Manager to join our team. The ideal candidate will...Contract workRemote workFlexible hours
- ...CI Azumano is looking for a Client Services Manager to lead onboarding and provide strategic support to User Agencies in a remote capacity. The successful candidate will manage relationships and ensure long-term engagement through tailored strategies and proactive account...Remote work
- ...performance growth. Our end-to-end campaign management connects brands to high-value audiences across... ...want to play a meaningful role in driving client growth — we’d love to meet you. The Opportunity As a Senior Client Services Manager, you will lead strategic client relationships...Remote work
$17.31 per hour
...Job Description : JOB SUMMARY This job partners with assigned Client Managers to maintain and grow existing business and ensure that... ...departments for problem resolution. HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee...For contractorsLocal areaFlexible hours- ...under administration, serves 100+ carrier clients, 2500 distributors and partners, and... ...YOU ARE The Client Engagement & Support Services Leader is responsible for ensuring high-... ...including SLA adherence and escalation management. Ensure accurate reporting, billing, and...Contract work
- ...Senior Client Services Project Manager, CX USA - Remote At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can...Contract workImmediate startRemote workShift work
$140k - $160k
...dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of... ...Description The team: The SMA Client Service Manager partners with distribution,...Full timePart timeWork at officeFlexible hours$51.72 per hour
...Client Services Manager (Patient Access HUB) — Remote (US) Location: Remote (United States) Schedule: Full-time, 40 hours/week , 8-hour shifts Pay Rate: $51.72/hour (W2) Summary We are hiring a Customer Service Consultant with a strong mix of technical client support ,...Hourly payFull timeWork at officeRemote workShift work- Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected... ...we’re more than just a global leader in insurance, risk management, and consulting services. We’re a community of over 30,000 service‑minded...Live outWork at officeLocal areaFlexible hours
- Overview We are seeking a proactive and leadership-oriented Client Service Manager to oversee office operations across our client locations. The ideal candidate will manage day‑to‑day mailroom, print production, and inventory workflows while leading the onsite team, optimizing...Temporary workWork at officeShift work
- Work with the Banking Center Manager to implement and lead sales tactics and strategies for... ...enroll in electronic banking products and services as needed. Effectively utilize and mentor the guided conversation to deepen client relationships and deliver the whole bank through...Work at officeFlexible hours
- SourcePro Search has a fantastic opportunity for a Patent Client Services Manager. This is a hybrid remote role with our prestigious and large firm client and will support the IP team. This role offers a generous compensation package, excellent growth potential and a strong...Temporary workFor contractorsWork experience placementRemote work
- A global law firm is seeking a Manager of Technology Client Services in New York. This role involves leading the execution of client-facing technology strategy and supervising staff. Ideal candidates should possess excellent writing and operational skills, along with a...Flexible hours
$72k - $141k
...contributor, responsible for developing and directing claim service strategies and for managing branch underwriting and agency relationships within an... ...focused while serving as primary contact for assigned clients, commercial branch contacts, agents and brokers on all issues...Work experience placementWork at office$80k - $110k
Client Services Manager (Agency Relationships) New York, New York, United States Tatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brands—like Calm, Chime, Rocket Money, and hundreds more—to grow their business using linear...Work at officeFlexible hours2 days per week$67.5k - $125.5k
New York, New York, United States - Administrative Client Service Manager (CSM) will support field service operations for our clients and customers in the Region through customer service and support activities. The Client Service Manager will hold ranging responsibilities...Full timeContract workFor subcontractorWork at officeMonday to FridayFlexible hours$80k - $93k
...continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC,... ..., because they’re already building it. Mission The Client Services Manager owns the day-to-day execution and client experience across a...Local area$34.61 - $36.05 per hour
Job Title: Ice Rink Client Service Manager Operations Management Oversee all daily rink operations to maintain a safe, clean, and welcoming environment for guests and staff. Manage opening and closing procedures, operational readiness, and facility presentation standards...Temporary workSeasonal workWork at officeNight shiftAfternoon shiftEarly shift- ...an automated, digital-like experience. Our technology and services are pushing the industry forward, enabling businesses of any... ...Google, Meta, Microsoft, and Yahoo. Tatari is looking for a Client Service Manager to join its Agency Relationship team. In this role, you...H1bWork at officeWork from homeWork visaFlexible hours2 days per week
- Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected... ...at Gallagher and fast‑track your career from a Client Service Associate to a Client Service Manager through our Achieve Program. This is an 18‑month...Full timeTraineeshipWork experience placementInternshipLive outWork at officeLocal areaRemote workHome officeFlexible hours
$80k - $110k
Tatari is growing and we’re looking for a Client Services Manager to join our Growth team! We’re looking for a strategic, client-facing leader to help drive performance for a portfolio of SMB clients investing in TV and CTV. In this role, you’ll own post-sales relationships...Work at office2 days per week- Arthur J. Gallagher & Co. (AJG) seeks a Client Service Associate to participate in the Achieve Program, a structured learning initiative designed for graduates and career changers. This full-time, 18-month program combines training with work experience in the insurance...Full timeTraineeshipWork experience placement
- Whalar is seeking a Manager, Client Services in New York, NY to oversee campaign delivery and mentor team members. The role demands a strategic mindset and excellent communication skills to manage budgets and timelines, ensuring top-notch client satisfaction. The ideal...
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