Assistant Branch Manager - Automotive Finishes

The Branch Assistant Manager works with the Branch Manager to organize, plan, and implement strategies in a Sherwin-Williams Automotive Branch. This includes supporting all aspects of branch operations such as customer service, sales, marketing, merchandising, inventory, finances, and store safety. The role assists in supervising and training store staff. This position is located at Automotive Branch #9307, 221 Millwell Drive, Maryland Heights, MO 63043, and is a full‑time role from Monday to Friday, 8 am to 5 pm (subject to business needs). Job duties involve contact with customers, including minors, and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value. Therefore, a criminal history review is required to protect the company and all stakeholders. Responsibilities Assist in developing and implementing branch market plan based on market conditions, branch mission and financial/budget objectives. Support business strategies to increase sales and optimize profitability. Build and maintain knowledge of all products to ensure effective customer recommendations. Ensure high levels of customer satisfaction through excellent service. Verify customer orders and transactions are completed and documented accurately. Maintain branch inventory levels. Ensure compliance with policies and procedures including safety, loss prevention, and security. Support employee training, development, performance management, and corrective action. Respond to and resolve any customer and/or employee complaints. Assist in determining staffing needs and develop work schedules. Analyze management and financial reports, including financial ratios relative to Profit & Loss (P&L). Assist with daily bank deposits. Minimum Requirements Must be at least eighteen (18) years of age. Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future. Must have a valid, unrestricted driver’s license. Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lb. frequently and up to 70 lb. on occasion. Must have at least one (1) year of work experience in retail, sales, or customer service or have completed a Sherwin‑Williams Development Program. Preferred Qualifications Have at least three (3) years of work experience in customer service, retail, or sales. Have at least one (1) year of work experience in a Sherwin‑Williams Automotive Branch. Have at least one (1) year of work experience in an automotive aftermarket industry. Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams. Have at least one (1) year of work experience using Microsoft Office products (e.g., Word, Excel, PowerPoint, Teams, and/or Outlook). Have work experience using timekeeping and/or customer relationship management (“CRM”) systems. Have an associate’s degree or higher in Business, Sales, or Marketing. Willingness to relocate for future job opportunities. Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. #J-18808-Ljbffr