Customer Service Coordinator
$40k - $45kRite Rug Flooring
Job Details
Job Location: Virginia Beach - Virginia Beach, VA 23453, Salary Range: $40,000.00 - $45,000.00 Salary/year,
Rite Rug has been one of the top flooring providers for over 90 years! We are looking for a Customer Service Coordinator to join our growing team!
$40,000 to $45,000 a year. Salary based on experience.
POSITION SUMMARY
Coordinate customer service activities in order to ensure customer satisfaction.
ESSENTIAL FUNCTIONS
- Research and resolve disputes
- Enter order information
- Process and schedule work orders
- Enter installer pay information and back charges
- Job cost invoices
- Post payments
- Respond to customer service issues
- Answer incoming telephone calls
- Maintain files
- Perform other duties as assigned
QUALIFICATIONSANDREQUIREMENTS
- Have earned a minimum of a High School Diploma or equivalent.
- Possess and have demonstrated proficient computer experience in Microsoft Office.
- Be able to multi-task and prioritize the duties required.
- Exhibit effective oral and written communication skills.
- Be able to work independently and problem solve.
- Exhibit excellent customer service skills.
- Possess the ability to handle a high volume call environment.
Vacancy posted 10 hours ago
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