LRU - Research Associate

Job Description

Job Description

SUMMARY
Interview and document respondents' opinions and/or answers to market research surveys by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Reads established scripts to respondents.
• Calls prospective participants in designated market areas to administer market research interviews to qualified respondents.
• Enters names, addresses, opinions, answers and reactions of respondents into computer , clarifies vague or unclear responses, probes to obtain complete and clear answers.
• Enters respondents' replies to open ended questions verbatim.
• Effectively uses the CATI interviewing system.
• Follows instructions of Supervisory staff.
• Maintains company productivity and quality levels

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION
High school graduate preferred.

LANGUAGE SKILLS
Ability to read and interpret English aloud with exceptional confidence.
Bilingual Research Associates must also read and interpret Spanish at an exceptional level.

COMPUTER SKILLS
Ability to type 25 words per minute.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to speak or hear. The employee frequently is required to stand, walk, sit, use hands to finger, handle, or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision up to 15 feet and the ability