Onsite IT Help Desk Analyst I - Tier 1 Support

SIDRAM TECHNOLOGIES is seeking an IT Help Desk Analyst I to provide Tier 1 support in a high-volume call center for the State of Georgia DDS. This 100% onsite role is based in Conyers, GA, with worksite at 2206 East View Parkway. Responsibilities include handling 65–90 calls daily, assisting DDS Online Services accounts, identity verification, and digital license issuance while maintaining accurate records. #J-18808-Ljbffr