Retail Receptionist

SVS Vision ReceptionistSince 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkable longevity with the opportunities for growth within the company, above-market salaries, and exceptional benefits.Additionally, SVS offers an employee referral bonus where you are awarded substantial additional earnings for qualified employee referrals. Receptionists have supplemental earning potential. They can make additional earnings by scheduling patient appointments; this is in addition to their regular compensation. Receptionists could also enjoy free designer glasses every year along with incredible discounts.Job SummarySVS Vision Receptionists will be responsible for creating a positive first impression that the patient receives when they walk into our stores. Optical receptionists work as part of a team of eye care professionals including optometrists. The receptionists' main priorities are to assist clients either over the phone or in person, while getting the opportunity to build relationships with patients. They are also responsible for ensuring a positive patient experience from start to finish. Receptionists need to have a basic understanding of the different types of optical aids available, and their duties usually include (but are not limited to):Duties/ResponsibilitiesGreeting patientsGathering and updating patients' insuranceAll computer functions (i.e., receipts, job entries)Day-to-day business completion (close out, weekly reporting)Maintaining patients' medical recordsInsurance-rejections and patient notificationsScheduling appointments/managing appointment bookEnsuring the smooth flow of the officeSupporting opticians and managersAbility to participate in an active and busy environmentRequired Skills/AbilitiesProfessional communication skillsStrong attention to detailAdaptable to changeTeamwork orientedExcellent customer service skillsPossess strong clerical skillsGood computer and phone skillsBenefits and PerksEnergetic environmentPaid vacation and personal time off, paid holidaysAvailable anniversary bonusPaid mileageMonthly bonusAbove market salaryMatching 401K PlansAffordable medical and dental benefitsVision benefits provided by SVS VisionLife and disability insuranceCompany sponsored discounts on many useful items and servicesAbility to transfer based on seniorityOpportunity for growth within the companyRewards and recognition for outstanding performanceProfessional trainingAbility to transfer locations based on seniority SVS Vision