Professional Services Engineer

Job-ID: 24656Category: Professional ServicesLocation: Jacksonville, FL, United StatesWorkplace: HybridSchedule: Full timePosted: 2026-10-16Fortinet is growing and we are looking to hire Professional Services Engineers to join our team. The dedicated Professional Services consultant is assigned to the end user for the duration of this agreement. He/she will work with the end user to define the specific daily activities.Job ResponsibilitiesThe Professional Services Consultant daily activities include but are not limited to:· Assisting client staff with day to day Fortinet products operation/ support· Development of methods of procedure (MOPs) for migrations, upgrades and updates· Development of test plans and test new features and/or releases· Verifying configurations and implementing best practices· Performing interoperability evaluation of devices that interact with Fortinet products· Training and knowledge transfer to client staff· Develop and maintain core competency on Fortinet’s product line and technologies· Resolves and/or escalates issues in a timely fashionRequirements7+ Years experience in LAN/WAN /Internet consulting, support and/or administration5+ Years experience with Network Security Products2+ Years experience with Fortinet productsExperience working as a Professional Services Consultant/ Engineer a plusSolid understanding of security and networking principals and technologies such as:· Network Security Infrastructure – Switching, Routing, Load Balancing, WiFi· Security systems – Firewall, IPS, VPN, Antivirus, AntiSpam, Web Filtering, Application ControlExcellent troubleshooting skillsOutstanding oral communication and presentation skillsExperience at working both independently and in a team-oriented, collaborative environmentConform to shifting priorities, demands and timelines through analytical and problem-solving capabilitiesReact to project adjustments and alterations promptly and efficientlyFlexible during times of changeAbility to elicit cooperation from a wide variety of sources, including upper management, clients, and other departmentsAbility to bring project to successful completion through political sensitivityStrong commitment and self-driven individualAble to travel as neededEducationBachelor's Degree in Computer Science, Software Engineering or related work related experienceMust be authorized to work in the U.S. without sponsorship.The US base salary range for this full-time position is $106,000-$130,000. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time, as well as a comprehensive leave program.Wage ranges are based on various factors, including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at the time of hire and annually at the Company’s discretion.Why Join Us:We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 890,000+ customers around the globe.About the companyFortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at View email address on click.appcast.io is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.