General Manager, Enterprise Strategy
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Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability, and customer experience. Powered by our employees around the world, Delta has led the airline industry in operational excellence for more than a decade while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Employing over 100,000 people, our culture is rooted in a shared commitment to living our values - integrity, care, resilience, servant leadership - in everything we do every day. Fortune has named Delta 11 on its Most Admired Companies list and Glassdoor as one of its "Best Places to Work."
The Enterprise Strategy team is focused on driving cross-divisional value as Delta executes its strategy, building on Delta's unique competitive advantages and strength as a leading customer brand and operator. The team partners closely with business teams across operations, customer experience and digital/technology, and plays a key role in guiding Delta's AI strategy.
This role of General Manager will help develop Delta's long-term strategic roadmap, identify transformational cross-divisional opportunities, and drive to value creation/capture. This position will also have responsibility for supporting Delta executives, Board level priorities and help oversee partnerships to meet our long-term objectives.
Primary Functions
- Work collaboratively with executive and senior management across divisions to identify, define and deliver end-to-end value for the most essential strategic opportunities for Delta, with primary focus on Digital & AI
- Operationalize and accelerate Delta's AI strategy and core capabilities
- Align and drive cross-functional teams to distill key strategic themes, ideas, and opportunities into tangible and executable initiatives
- Drive deliverables and timelines, shifting priorities as needed and managing stakeholder relationships
- Lead preparation of materials for Board and other executive meetings in conjunction with other business leaders
- Identify and analyze business risks, regularly prepare executive presentations, and actively participate in meetings with cross enterprise leadership
- Communicate clearly and concisely for a senior executive audience, both verbally and in writing / presentations
- Tell clear and compelling stories leveraging data and strategic direction
- Design and execute quantitative and qualitative analysis to answer strategic questions, synthesizing insights and translating into actionable recommendations for the business
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