Technical Trainer

Job Summary As the Technical Trainer for Nurse Call Systems at Baxter, you will deliver high‑quality technical training to external hospital‑based teams and internal operational teams. You will serve as a subject matter expert on nurse call system installation, maintenance, and troubleshooting, ensuring consistent technical competency across Clinical Engineering, Biomedical teams, installers, and internal staff. Responsibilities Deliver technical training to Clinical Engineering and Biomedical teams on nurse call system maintenance, troubleshooting, and operational best practices. Train nurse call installers on installation standards, configuration requirements, and field troubleshooting procedures. Adapt training delivery across classroom, hands‑on, and virtual formats to meet varying skill levels and learning styles. Serve as a subject matter expert for nurse call system workflows and field‑level technical issue resolution. Develop and deliver onboarding and ongoing technical training for internal roles including Project Managers, Clinical Specialists, Implementation Engineers, Technical Support, and Field Service Technicians. Ensure internal teams remain aligned with current product capabilities, standards, and best practices through consistent and structured training programs. Create, maintain, and improve training materials, documentation, job aids, and technical guides to support both internal and external learners. Maintain accountability for HIBs and ensure all training content meets quality, consistency, and operational standards. Qualifications Experience delivering technical training, ideally within healthcare technology, nurse call systems, or related clinical systems. Strong understanding of hardware and software troubleshooting in hospital or clinical environments. Ability to clearly communicate complex technical concepts to both technical and non‑technical audiences. Experience collaborating with cross‑functional teams in field service, implementation, engineering, or clinical operations. Excellent presentation, organizational, and documentation skills with a focus on clarity and consistency. Willingness to travel up to 80% to support hospital‑based training and internal onboarding needs. Background in Clinical Engineering, Biomedical Engineering, or a related technical discipline (preferred). Familiarity with nurse call systems, life safety systems, or clinical communication platforms, and experience developing structured training programs (preferred). Eligibility Applicants must be authorized to work in the United States and do not require sponsorship. Compensation Estimated base salary: $80,000 – $110,000. The range reflects market data and may vary based on location, skills and expertise, experience, and other factors. The position is also eligible for discretionary bonuses and long‑term incentives. Benefits Medical, dental and vision coverage starting day one. Basic life, accident, short‑term and long‑term disability, and business travel accident insurance. Employee Stock Purchase Plan (ESPP) and 401(k) Retirement Savings Plan with company match. Flexible Spending Accounts, educational assistance, paid holidays, paid time off (20–35 days based on service), family and medical leave, paid parental leave. Commuting benefits, Employee Discount Program, Employee Assistance Program (EAP), childcare benefits. Equal Employment Opportunity Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Baxter is a federal contractor and is required to comply with the EEOC, ADA, ADEA, and applicable federal and state laws. Qualified applicants may request reasonable accommodation during the recruitment process. #J-18808-Ljbffr