Sales Associate

Retail Sales Associate – Express Location: Outlet@ Sparks Marina Key Responsibilities Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers. Follow company policies and procedures to ensure the safety of all associates and customers. Assist with product launch changes according to company SOP. Provide a great customer experience and deliver on all aspects of the customer experience model. Process transactions quickly and accurately to reduce customer wait time. Positively resolve customer service‑related issues, determine resolution or escalations, and communicate all issues and resolutions to Store Management. Drive credit and loyalty member programs by explaining benefits and encouraging customer participation. Perform other essential functions as directed by your supervisor. Required Experience & Qualifications Education: High School or Equivalent. Years of Experience: 0–2 years of relevant job experience; minimum 6 months. Proficient in use of technology (iPad, registers). Meets defined availability criteria, including nights, weekends and non‑business hours. Meets physical requirements. Critical Skills & Attributes Previous retail experience preferred. Customer service skills and ability to interact with customers. Strong verbal and written communication skills, specifically with customers, sales leadership team and associates. Demonstrated collaborative skills and ability to work well within a team. Benefits & Compensation Medical, pharmacy, dental and vision coverage. 401(k) and Roth 401(k) with company match. Merchandise discount. Paid Time Off. Parental leave for new moms and dads. Part‑time associates may also receive paid sick leave, public health emergency leave, participation in the 401(k) and Roth 401(k) with company match, an Express merchandise discount, a Learn & Earn incentive program, and voluntary benefits through YouDecide. Part‑time associates are eligible to obtain individual insurance coverage that best fits their needs and budget. Pay Range: $12.00 – $19.50 per hour. Equal Opportunity Statement An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please contact View phone number on click.appcast.io or email View email address on click.appcast.io. Miscellaneous PHOENIX does not accept unsolicited resumes or calls from third‑party recruiters or employment agencies. PHOENIX will not consider or approve payment to any third parties for hires made without a signed Master Service Agreement and HR approval. #J-18808-Ljbffr EXPRESS