Administrative Coordinator 3

Salary : $2,387.00 - $4,089.00 Monthly
Location : New Orleans, LA
Job Type: Classified
Job Number: OPH/SP/223377
Department: LDH-Office of Public Health
Opening Date: 07/14/2026
Closing Date: 7/29/2026 11:59 PM Central


About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about the Louisiana Department of Health

Join the Louisiana Department of Health's Center for Vital Records and Statistics and play a vital role in serving citizens across the state! This dynamic career progression opportunity allows you to provide exceptional customer service, safeguard confidential vital records, support statewide registration partners, and contribute to one of the agency's largest revenue-generating programs. If you're detail-oriented, enjoy helping others, and are looking for a rewarding career with growth opportunities, we encourage you to apply!
An ideal candidate should possess the following competencies:
Accepting Direction : The ability to be open and willing to follow guidance or instructions.
Following Policies and Procedures : The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Thinking Critically : The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

Minimum Qualifications
Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification


The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information


Job Duties:

• Processes, reviews, records, and issues marriage licenses while ensuring compliance with Louisiana Vital Records laws, regulations, and agency policies.
• Provides exceptional customer service by responding to inquiries from the public and professional partners, explaining vital records services, fees, and legal requirements.
• Serves as a liaison with Clerks of Court, judges, clergy, officiants, funeral homes, hospitals, and other stakeholders by providing technical guidance on marriage and vital records registration.
• Reviews and processes paper and electronic vital event records, verifies document accuracy and completeness, resolves discrepancies, and maintains accurate records in the LEERS system.
• Assists customers requesting vital records by verifying eligibility, reviewing applications, processing requests, and safeguarding confidential records in accordance with state law.
• Maintains administrative and operational support by reconciling bank notes, managing records retention, preparing production reports, supporting inventory activities, and assisting with mail processing.
• Participates in staff meetings, completes required training, supports departmental projects, and performs additional duties as needed to ensure efficient and effective operations.

Position-Specific Details:
Location: Office of Public Health / Bureau of Vital Records/ Orleans Parish
Appointment Type: This position will be filled as aProbationary appointment

Cost Center: View phone number on click.appcast.io

Position Number(s): 177021

How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.


* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For information on how to check your application status and understand status updates, please click HERE

Contact Information:

Shambrielle Pooler
LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

View phone number on click.appcast.io

This organization participates in E-Verify, and for more information on E-Verify, please contact DHS at View phone number on click.appcast.io.

LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services, is available .

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce, and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.


As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at


Parental Leave - Up to six weeks paid parental leave
More information can be found at


Holidays and Leave - State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (),
• Louisiana School Employees Retirement System (), among others

01


ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust whengiven feedback?

• I resist direction, ignore feedback, and need reminders to complete tasks.
• I follow direction with reminders and often need clarification or support.
• I follow direction reliably, adjust to feedback, and complete tasks on time.
• I adapt quickly, follow through, and help others adjust as needed.

02


ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
03


FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?

• I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
• I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
• I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
• I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.

04


FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05


TCr: Thinking Critically - How do you analyze information and draw meaningful conclusions from it?

• I miss key details or oversimplify information, and my conclusions may not be based on evidence.
• I try to analyze information, but I may overlook the relevance or credibility of my sources.
• I analyze key information, consider the evidence, and form logical conclusions based on credible sources.
• I uncover deeper insights by connecting different sources, questioning assumptions, and identifying patterns.

06


TCr: Thinking Critically - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07


To ensure compliance with LDH Nepotism Policy#41, if you have any immediate family members that are currently employed by LDH, please list the name and relationship. Please type "N/A" if no immediate family members are employed by LDH.
Required Question