Part-time Administrative Aide (Hourly City Worker)

Administrative Aide (Part-time, Hourly City Worker)

The City of Thousand Oaks is seeking enthusiastic and service-oriented individuals to join our team! As an Administrative Aide (Part-time, Hourly City Worker), you will interact with a broad range of customers and play an important role in delivering extraordinary customer service to City residents and customers. The Administrative Aide will serve as a primary contact for City departments and maintain positive and professional customer relationships by responding promptly to inquiries and finding solutions.

The Administrative Aide (Hourly City Worker) is a part-time, hourly, at-will position that involves working approximately 15-25 hours per week, not to exceed 29 hours in a week, or 1000 hours per fiscal year (July 1st to June 30th). Exact working hours will vary depending on the department or work location and will be between Monday - Friday. We currently have 1 opening in the Finance department at City Hall.

The employment list established from this recruitment may be used for vacancies within the City as they occur.

Primary duties may include but are not limited to:

• Provide clerical and administrative support for assigned department
• Greet clients/customers; answer incoming phone calls (may include multi-line phone system), and handle incoming and outgoing mail and email
• Respond to customer inquiries
• Organize and maintain file systems
• Maintain databases and ensure attention to detail when entering data
• Perform basic data analysis and prepare routine reports
• Support the day-to-day activities of assigned department

Additional department-specific duties may include:

• Greet members of the public and City Hall visitors at the welcome desk in a professional and courteous manner.
• Direct customers to the appropriate department, service counter, staff member, or City resource.
• Provide general customer service support while maintaining professionalism, confidentiality, and attention to detail.
• Maintain a presentable and organized welcome desk area.
• Ensure informational brochures and public materials are current, neatly displayed, and properly stocked.
• Perform routine administrative tasks, including document review, auditing, and data entry.
• Assist with cashiering duties during periods of limited or short-term coverage.
• Perform other related duties as assigned.

The ideal candidate should possess:

• Positive, customer service and team-oriented demeanor
• Excellent interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to establish and maintain effective working relationships with coworkers and the public
• Ability to work effectively in a busy work environment with frequent interruptions
• Ability to exercise good judgment, demonstrate initiative, and work independently
• Experience working with the public; general office and clerical experience preferred
• Experience working with social media platforms
• Proficiency in Microsoft Office Suites (Word, Outlook, Excel, etc.)
• A high school diploma or equivalent
• Valid Class C driver's license (for positions that require driving)

Essential traits:

• Professional
• Flexible
• Customer Focused
• Dependable
• Detail-oriented

Filing deadline: August 18, 2026, 11:59 pm. The first review of candidates will take place on August 20, 2026. Applications and supplemental questions will be reviewed on an on-going basis and candidates are encouraged to apply as soon as possible. Please note, the recruitment may close without notice at any time after the first review date.

Applicants are required to complete the Supplemental Questionnaire. This will be used throughout the process to assist in determining each applicant's qualifications for the position. Additional information about the City is available on our website at For additional information or questions, please contact Human Resources at View phone number on click.appcast.io. The City of Thousand Oaks makes reasonable accommodation for individuals with disabilities to participate in the selection process. If you wish to request an accommodation in order to participate in the selection process, you must inform the Human Resources Department in writing no later than the final filing date. Veteran's Preference: In order to qualify for Veteran's Preference a Form DD214, or other acceptable proof of service, must be submitted by the deadline date/time noted in the job announcement.