Shift Supervisor

In The Game is hiring! We provide the latest games and attractions and a delicious chef‑inspired menu across locations nationwide. We are currently seeking a Shift Supervisor to join our amazing team! Do you enjoy making a positive impact through outstanding guest service? Are you energetic, enthusiastic, and love meeting new people? Do you want to be encouraged to have fun at work? Responsibilities Providing excellent guest service Assisting guests with purchasing game cards Assisting guests with arcade games and attractions Ensuring the location is safe and clean for our guests Filling games with tickets and fixing minor arcade game problems Managing and balancing cash drawers Representing the company in addressing guest concerns Providing leadership to a team of co‑workers Part‑time Benefits Starting wage 401K retirement plan with generous company match after 90 days of employment (must be over 21) Real growth opportunities – our company hires from within Birthday off with pay Special benefits for Veterans including Veterans Day off with pay and bonus Tuition assistance Employee referral bonus Flexible schedules Fun and friendly, fast‑paced work environment Full‑time Benefits Health, dental, and vision insurance Life, critical illness, and accident insurance Paid vacation and sick time Requirements Has experience in guest service / customer service roles Has experience leading teams of staff members toward success Has the ability to train and coach staff members on tasks and guest service Has experience counting and balancing cash drawers and deposits Is energetic, outgoing, and upbeat; sets a positive example for the team Enjoys making a difference in the lives of our guests through outstanding guest service Is coachable and willing to learn; no arcade supervisory experience is required, training will be provided Enjoys being part of a team and has a teamwork attitude Is willing to work nights, weekends, and holidays Family Entertainment Group Holdings LLC is an E‑Verify participating company. We are an Equal Opportunity Employer. OUR VISION – is to bring family and friends together through the universal language of fun. Our success is measured in smiles. #J-18808-Ljbffr