Center Supervisor

The Opportunity Supervise day‑to‑day plasma center operations and staff to ensure efficient plasma collections. Report to the Center Manager. The Role In compliance with SOPs, supervise daily center operations, provide clear instructions, conduct meetings, and communicate performance expectations. May be required to perform tasks in work areas. Advise management of employee relations and escalated donor issues. In conjunction with Group Leaders, facilitate donor movement throughout the center, minimizing wait time and processing. Ensure adequate staffing based on center size, structure, and donor flow. Monitor time‑card reporting, attendance, and overtime utilization. Conduct error investigations and develop recommendations for process improvement. Participate with management in performance appraisals and feedback; document coaching and corrective actions as needed. Assist with recruitment and selection of center operation staff. Adhere to and promote compliance with company policies and procedures. Assist with marketing initiatives to increase donor retention. Ensure accurate recording of donor data in the electronic donor information system as outlined in SOPs. Understand policies related to hyper‑immune programs if applicable. Maintain a clean, efficient work environment; ensure supplies and forms are available; comply with HSE, OSHA policies; conduct routine audits; promote safety. Maintain confidentiality of personnel, donor, and center information. Will be cross‑trained in all technical areas and functions as needed. Bilingual skills may be required to meet business needs. Perform other job‑related duties as assigned. Your Skills and Experience Education High school diploma or equivalency required. Bachelor’s Degree or equivalent combination of education and professional work experience preferred. Experience Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of others. Working Conditions Shares information with internal contacts with common desire to reach a solution. Ability to make decisions with moderate impact on immediate work unit. Must be able to see and speak with customers and observe equipment operation. Occasionally perform tasks while standing and walking up to 100% of the time. Reach, bend, kneel and have high level of manual dexterity. Occasionally be required to lift and carry up to 25 pounds. Fast paced environment with frequent interruptions. Frequently exposed to hazardous chemicals, extreme temperatures, and blood‑borne pathogens. Required to wear Personal Protective Equipment while performing specific tasks or in certain areas. Required to work overtime and extended hours to support center operational needs. Our Benefits For more information on CSL Plasma benefits visit Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit #J-18808-Ljbffr CSL