Assistant Property Manager

Job Description

Job Description

Epic Management Solutions is not just another property management company. We specialize in providing exceptional administrative and management solutions to condominium and homeowners associations. We take pride in delivering personalized service, building long-term relationships, and maintaining the highest standards of professionalism, integrity, and customer satisfaction.
If you are looking to join an ethical, honest, professional, and family-oriented work environment where teamwork, dedication, and excellence are valued, we invite you to become part of our growing team!

Benefits/Perks

• Competitive Compensation
• Paid Time Off
• Paid Federal Holidays
• Career Growth Opportunities
• Supportive, Professional, and Family-Oriented Work Environment

Job Summary

We are seeking a motivated, organized, detail-oriented, and customer-focused Assistant Property Manager to join our team. In this role, you will work closely with our Property Managers and administrative team to support the daily operations of condominium and homeowners associations. You will assist with administrative tasks, homeowner communications, vendor coordination, maintenance requests, compliance matters, and other property management responsibilities. The ideal candidate is a proactive problem-solver with excellent communication and organizational skills, a positive attitude, and the ability to manage multiple priorities in a fast-paced environment. This position offers an excellent opportunity for someone interested in developing a long-term career in the property management industry.

Responsibilities 

• Assist Property Managers with the daily administrative and operational needs of assigned condominium and homeowners associations.
• Answer incoming phone calls, respond to emails, and address inquiries from homeowners, Board Members, vendors, and other parties in a professional and timely manner.
• Assist with coordinating maintenance requests, repairs, vendor services, and follow-up on pending work orders.
• Prepare and distribute correspondence, notices, letters, emails, and other association communications.
• Assist with coordinating Board of Directors meetings, annual meetings, budget meetings, and other association-related events.
• Maintain accurate and organized association records, files, correspondence, and documentation.
• Assist with processing homeowner requests, architectural applications, and compliance-related matters.
• Monitor and follow up on outstanding tasks, deadlines, and pending matters to ensure timely completion.
• Assist with updating homeowner and association information in the property management software.
• Assist in preparing reports, meeting materials, and other documentation requested by Property Managers or Board Members.
• Ensure professional, responsive, and courteous customer service at all times.
• Perform other administrative and property management duties as assigned.

Qualifications

• Bilingual English and Spanish
• Previous experience in property management, administrative support, or a similar position preferred.
• Experience working with condominium or homeowners associations (HOAs) is a plus.
• Excellent written and verbal communication skills.
• Strong computer skills, including proficiency in Microsoft Word, Excel, Outlook, and general office applications.
• Experience with property management software is a plus.
• Highly organized, detail-oriented, and capable of managing multiple tasks and deadlines.
• Strong problem-solving skills and the ability to work independently while maintaining effective teamwork.
• Professional demeanor, excellent interpersonal skills, and a customer-service-oriented mindset.
• Ability to handle confidential information with professionalism and discretion.
• Positive attitude, strong work ethic, adaptability, and willingness to learn.
• Knowledge of Florida condominium and homeowners association operations is a plus.

What We're Looking For

At Epic Management Solutions, we believe that exceptional property management begins with exceptional people.

We are looking for someone who is not only capable of completing administrative tasks but also takes ownership of responsibilities, follows through on commitments, pays attention to details, and genuinely cares about providing excellent service.

Our ideal candidate is dependable, resourceful, professional, and enjoys working as part of a team committed to delivering outstanding results.

If you are motivated to grow professionally and want to be part of a company that values integrity, teamwork, and long-term relationships, we encourage you to apply!