Applications Engineering Manager

Salary: $80,000 - 110,000 per year Requirements:

• Direct experience with industrial protocols such as Modbus TCP and EtherNet/IP.
• Experience managing a distributed or frequently traveling team.
• Familiarity with CNC controls such as Fanuc, Siemens, Okuma, Mazak, or Haas, and with industrial networking.
• Experience creating training programs or technical documentation from the ground up.
• Prior experience with MiConnect, AutoComp, or comparable CEI products.
• Bachelors degree in Electrical, Mechanical, or Software Engineering, Computer Science, or equivalent hands-on experience.
• At least two years of formal or informal team leadership experience, such as a supervisor, team lead, or project lead.
• Active drivers license and access to a presentable, registered, insured, and secure automobile for remote assignments.
• Active passport and immunizations required for international travel.
• Working knowledge of programming fundamentals, including variables, control flow, and logic structures, and comfort using a graphical programming environment.
• Proficiency with flowchart design software such as Visio or an equivalent tool.
• Excellent analytical and problem-solving abilities, with strong written and verbal communication skills.
• Demonstrated ability to prioritize technical work across multiple active customers.

• Lead and develop our Applications Engineers and Project Manager, including setting goals, coaching, performance management, and professional development.
• Recruit, onboard, and train Applications Engineers, and maintain a structured training path covering system components, options, and graphical programming.
• Hold regular one-on-ones and performance reviews, identify training needs, and build team coverage so that critical customer, product, or application knowledge is not held by one person.
• Approve direct reports time, expenses, and paid time off.
• Manage and support the Project Manager, who owns scheduling and timelines, by providing accurate information about scope, technical effort, skills, team capacity, and engineer qualifications.
• Keep the Project Manager informed in advance about team capacity, skill coverage, training commitments, and approved absences; identify technical risks early and help the team meet scheduled commitments.
• Confirm technical readiness before jobs, including completed configurations, specified hardware and materials, and prepared documentation.
• Monitor labor, travel, and expense costs for customer visits and shop work against expectations.
• Serve as the senior technical escalation point for applications issues, including on-site, phone, and email support; remain capable of conducting installations and troubleshooting difficult applications.
• Review the teams process flowcharts, application programming, and feature documentation for accuracy, consistency, and quality before delivery.
• Create and maintain standards, templates, and reusable configurations to make system deployments more efficient.
• Work with Software Engineering on defect reports, feature requests, and product testing, and bring field experience into product planning.
• Support integrators using MiConnect and AutoComp and build our teams capability to provide that support.
• Maintain relationships with key customer contacts, step in as a management contact for installation or support issues, and promote professional, responsive customer service across the team.
• Travel to customer sites for critical installations, escalations, and relationship-building.
• Set and consistently enforce documentation standards for flowcharts, configuration records, and application notes.
• Capture recurring field issues and use them to improve training materials, products, and knowledge-base content.
• Report team performance, capability gaps, capacity constraints, recurring technical issues, and customer escalations to the Engineering Manager and senior management.

• Ethernet
• Flow
• Hardware
• Support
• Project Manager

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We are Caron Engineering, a small but growing company in the global CNC machine industry. We develop and manufacture accessories that help CNC machines operate more intelligently and efficiently for leading companies worldwide. This is a full-time, hands-on leadership position based in Wells, Maine, with customer-site travel, including possible international travel, and in-person work. We offer a starting salary of $80,000–$110,000, depending on experience and education, along with medical and dental insurance, an HRA, a 401(k), an employee stock ownership plan, paid disability and life insurance, and paid time off. Vacation begins at five days, personal days at 13 days, and holidays at 11–12 days; personal days increase with tenure. We provide reasonable accommodations so employees with disabilities can perform essential job functions.

last updated 42 week of 2026