Critical Facilities Manager

Critical Facilities Manager – Data Center

Location: Northern Virginia

Employment Type: Full-time

Industry: Data Centers / Critical Infrastructure

We are seeking an experienced Critical Facilities Manager to oversee the safe, reliable and efficient operation of critical infrastructure within a large-scale data center environment.

This is a key leadership position responsible for managing day-to-day facilities operations, leading a team of technical professionals, and ensuring the highest standards of uptime, safety, compliance and operational performance are maintained.

The successful candidate will have a strong background in mission-critical facilities , with experience across electrical and/or mechanical infrastructure and the ability to lead technical teams in a 24/7 operational environment.

Key Responsibilities

• Lead and manage day-to-day critical facilities operations across the data centers.
• Manage, mentor and develop a team of Critical Facilities Technicians, Engineers and Lead Technicians.
• Maintain and operate critical electrical and mechanical infrastructure, including:
• UPS systems
• Generators
• Switchgear and distribution systems
• MV/LV electrical systems
• HVAC and cooling systems
• Chillers and CRAH/CRAC units
• BMS/EPMS and associated controls
• Ensure all planned and reactive maintenance activities are completed safely, efficiently and in accordance with site procedures.
• Maintain operational readiness and ensure maximum availability of critical infrastructure.
• Lead incident response, troubleshooting and root-cause analysis for critical facility events.
• Oversee maintenance contractors, service providers and specialist vendors.
• Manage planned maintenance, change management and work-control processes.
• Ensure compliance with company policies, industry standards, health & safety requirements and regulatory obligations.
• Develop and maintain operating procedures, emergency response procedures and maintenance documentation.
• Monitor equipment performance and identify opportunities to improve reliability, efficiency and operational resilience.
• Support capacity planning, infrastructure upgrades, commissioning and expansion projects.
• Produce operational reports, KPI metrics and performance updates for senior management.
• Participate in an on-call or escalation rota where required.

Leadership Responsibilities

The Critical Facilities Manager will play a key role in developing the site's technical workforce.

Responsibilities will include:

• Recruitment and onboarding of technical personnel.
• Performance management and employee development.
• Training and competency management.
• Workforce planning and shift coverage.
• Building a strong safety and operational culture.
• Coaching Lead Technicians and Engineers into future leadership positions.

Experience & Qualifications

The ideal candidate will have:

• Significant experience working within a data center, mission-critical, industrial, semiconductor, pharmaceutical, hospital or similar critical environment .
• Previous management or supervisory experience within facilities, engineering or data centre operations.
• Strong knowledge of critical electrical and mechanical systems.
• Experience managing technical teams in a 24/7 operational environment.
• Experience managing contractors and third-party service providers.
• Strong understanding of preventative and corrective maintenance practices.
• Experience with incident management, change control and emergency procedures.
• Excellent communication, leadership and problem-solving skills.
• A strong commitment to health, safety and operational excellence.

This is an opportunity to join a highly established data center platform operating critical infrastructure at significant scale.

What this role offers:

• Competitive salary and benefits package.
• Opportunity to lead and develop a high-performing technical team.
• Exposure to large-scale, mission-critical infrastructure.
• Career progression within a growing data center organisation.
• Ongoing technical and leadership development.
• The opportunity to contribute to major infrastructure expansion and improvement projects.