Logistics Processing Clerk at Partners Professional in LONG BEACH, California

Order Processing Clerk (Warehouse)

Schedule: Monday through Friday, 7:00 AM - 3:30 PM, 100% onsite

Location: Carson, CA 90745

Pay Rate: $20.50 per hour, TTH Positions Available: 1

Job Summary

The Order Processing Clerk (CSR) supports daily warehouse and logistics operations by serving as the primary liaison between customers, internal teams, and transportation partners. This role manages order processing, shipment tracking, customer inquiries, and documentation for inbound and outbound freight. Working closely with warehouse operations, inventory control, and transportation teams, the coordinator ensures orders are processed accurately, timelines are met, and customers receive timely updates in a fast-paced 3PL distribution environment.

Key Responsibilities

• Process client orders, receipts, and order confirmations accurately and timely
• Communicate professionally and promptly with customers and internal staff via phone, email, or written correspondence
• Maintain data integrity within internal company systems
• Provide departmental support functions for assigned client accounts
• Utilize facility information systems for order entry, inventory inquiries, and receipt processing
• Complete daily reports, worksheets, and client-specific spreadsheets
• Ensure accurate order entry and release information to staff as required
• Answer customer billing questions and assist with monthly billing activities
• Record and track customer interactions, inquiries, complaints, and actions taken
• Contact customers regarding order status, adjustments, or inquiries
• Track client activities and maintain accurate daily records
• Prepare shipping and operational documents, including Work Orders, Bills of Lading (BOLs and Master BOLs), Shipping Orders, Commercial Invoices, Packing Lists and Barcode Labels

Minimum Qualifications & Skills

• 1+yrs. experience with order processing, billing, or logistics support in a warehouse environment.
• Strong attention to detail and organizational skills
• Ability to manage multiple tasks in a fast-paced environment
• Professional communication skills (written and verbal)
• Proficient with computer systems and data entry
• Ability to work independently and collaboratively with a team