Patient Care Coordinator (Front Desk)
Upperline Health
About Us A Specialty Path to Better Health Upperline Health is the nation's largest provider dedicated exclusively to lower extremity, wound, and vascular care. Founded in 2017 with a bold vision to transform specialty healthcare, we have grown into a stable and rapidly expanding organization delivering consistent, high-quality care to patients living with chronic conditions. At Upperline Health, triage is temporary-treatment is transformative. Our patient-centered, value-based care model brings together physician specialists, nurse practitioners, care navigators, nutritionists, social workers, and pharmacists to address both immediate and long-term health needs. As we continue to grow, we are proud to be a great place to work-offering stability, collaboration, and meaningful careers for those passionate about healthcare and helping others.
Why Join Our Team?
Key Responsibilities
Living Our C.A.R.E.S. Values Upperline Health's C.A.R.E.S. values guide how we care for patients and support one another: • Compassion - Treat every patient with empathy, dignity, and kindness.
• Accountability - Take ownership of responsibilities and uphold the highest standards of accuracy and reliability.
• Respect - Foster a welcoming, inclusive, and professional environment for patients and colleagues.
• Excellence - Strive for continuous improvement and exceptional service in every interaction.
• Service - Deliver care with purpose, supporting patients and providers at every step of the care journey.
Why This Role Matters As Upperline Health continues to grow, Patient Care Coordinators are essential to sustaining our patient-centered, value-based care model. This role ensures seamless clinic operations and positive patient experiences, directly supporting quality outcomes and long-term organizational success. This is more than an administrative position-it is an opportunity to make a meaningful impact every day while building a long-term career in a stable, supportive healthcare organization.
Physical Demands & Working Conditions This position includes regular desk and computer work combined with frequent patient interaction. Extended periods of standing and occasional lifting of items over five pounds may be required. The clinic environment is climate-controlled with moderate noise levels.
Compensation & Employment Type Compensation is competitive and commensurate with similar roles in the region, based on experience and qualifications. Job Type: Full-time Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
Why Join Our Team?
- Competitive compensation
- Generous, comprehensive benefits including medical, dental, vision, 401(k), and paid time off
- Work-life balance with regular weekday clinic hours
- Supportive, interdisciplinary team environment
- A mission-driven organization experiencing sustained growth and long-term stability
Key Responsibilities
- Serve as the front desk representative, answering phones and greeting patients warmly
- Ensure accurate and timely patient check-in and information collection
- Assist with appointment scheduling and patient inquiries
- Maintain on-time clinic flow by notifying providers of patient arrivals
- Retrieve, scan, update, and maintain patient records in the EMR (athenahealth)
- Collect patient payments and assist with billing-related questions
- Manage office supply inventory and maintain an organized front office
- Protect patient privacy and maintain confidentiality at all times
- Support clinic operations with additional duties as needed
- Travel to nearby clinics to provide additional support when required
- Experience in a front-office, customer service, or healthcare clinic role preferred
- Prior podiatric or orthopedic practice experience preferred
- Medical billing and coding experience highly preferred
- Experience using an EMR system; athenahealth preferred
- Strong communication skills and professional presence
- Ability to thrive in a fast-paced, team-oriented environment
- Exceptional customer service and patient-first mindset
- Reliable transportation required
Living Our C.A.R.E.S. Values Upperline Health's C.A.R.E.S. values guide how we care for patients and support one another: • Compassion - Treat every patient with empathy, dignity, and kindness.
• Accountability - Take ownership of responsibilities and uphold the highest standards of accuracy and reliability.
• Respect - Foster a welcoming, inclusive, and professional environment for patients and colleagues.
• Excellence - Strive for continuous improvement and exceptional service in every interaction.
• Service - Deliver care with purpose, supporting patients and providers at every step of the care journey.
Why This Role Matters As Upperline Health continues to grow, Patient Care Coordinators are essential to sustaining our patient-centered, value-based care model. This role ensures seamless clinic operations and positive patient experiences, directly supporting quality outcomes and long-term organizational success. This is more than an administrative position-it is an opportunity to make a meaningful impact every day while building a long-term career in a stable, supportive healthcare organization.
Physical Demands & Working Conditions This position includes regular desk and computer work combined with frequent patient interaction. Extended periods of standing and occasional lifting of items over five pounds may be required. The clinic environment is climate-controlled with moderate noise levels.
Compensation & Employment Type Compensation is competitive and commensurate with similar roles in the region, based on experience and qualifications. Job Type: Full-time Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
Vacancy posted 21 hours ago
Similar jobs that could be interesting for youBased on the Patient Care Coordinator (Front Desk) in Lutherville Timonium, MD vacancy
- Patient Care Coordinator - Professional Vision Eyecare, Timonium Are you passionate about providing exceptional customer service and making a... ...warm smile and professional demeanor Manage a variety of front desk tasks with efficiency and attention to detail Ensure smooth...Suggested
- HearingLife is seeking a Patient Care Coordinator (PCC) in Owings Mills, MD to be the face of our retail clinics nationwide. You will support the clinic to achieve revenue goals by attracting new patients, managing administrative tasks, and coordinating patient interactions...Suggested
- United Urology Group is seeking a Clinical Patient Support Representative to join our team in Owings Mills, MD. You will combine responsibilities of a Medical Assistant and Front Desk Receptionist, supporting clinical staff and administrative personnel to ensure efficient...Suggested
$17 - $20 per hour
...next level and go the extra mile for all of our patients. If you are passionate about patient-centered care, we want to meet you! This position requires candidates... ...cleanliness and organized appearance of the front desk and waiting area Strictly adhere to HIPAA...SuggestedHourly payFull timeMonday to FridayUniversity Of Maryland Oral
Baltimore, MD11 days ago- ...Job Summary The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and...Suggested
Kaiser Permanente
Towson, MD2 days ago - Johns Hopkins University is seeking a Patient Service Coordinator for the Falls Concourse at Greenspring Station, with occasional coverage at... ...patient transport coordination, HIPAA-compliant records handling, and front desk support. #J-18808-Ljbffr Johns Hopkins University
$16.6 - $29.5 per hour
...Department of Neurology is seeking a Patient ServiceCoordinator to work as... ...patient regarding the appt. Coordinate visits either within the... ...patients of the costs of care being provided, and guidethem... ...patients of waittime. Assist with front desk duties, including but not...Full timeWork experience placementWork at office$19.92 - $29.87 per hour
Under direct supervision, coordinates and schedules work of Patient Service Assistants. Participates in orientation and training of new employees and... ...supervision of the manager, assumes responsibility for front desk staffing issues; ensures adequate and appropriate staffing...Work at officeLocal area- Temah Healthcare Services, LLC is seeking a Front Desk Officer to be the first point of contact for patients, visitors and partners, ensuring smooth daily operations at our Maryland facility. The ideal candidate will be organized, courteous, and detail-oriented with healthcare...
- GBMC HealthCare is seeking a Patient Services Assistant in Towson, MD to support podiatry and related practices. The role handles visitor and phone inquiries, schedules and registers patients, verifies insurance, and assists with MyChart registration while managing high...
$16 - $17 per hour
FX Physical Therapy in Timonium, MD is hiring a Clinic Assistant to deliver exceptional front-desk service, supporting patients from check-in to checkout. The role emphasizes friendly communication, accurate insurance verification, copay collection, appointment scheduling...Hourly payFull time- Role Overview The Patient Care Coordinator is responsible for managing the day-to-day coordination of caregiver schedules and ensuring all client cases are properly staffed and maintained. This role operates at the center of operations, balancing client needs, caregiver...Work at officeImmediate startAll shifts
- ...HearingLife: HearingLifeis a national hearing care company and global leader in hearing... ...care centers across 42 states. We help patients every day through personalized care and... ...in local communities. The Patient Care Coordinator (PCC) strives to ensure a positive patient...Temporary workApprenticeshipWork at officeLocal areaFlexible hours
- Hearing Life in Owings Mills, MD seeks a Patient Care Coordinator to be the face of our retail clinics. You will support clinics to achieve revenue goals by attracting new patients and coordinating patient interactions and needs. Ideal candidates have 1-2 years in customer...
- HearingLife’s Patient Care Coordinators act as the welcoming face of our retail clinics nationwide, delivering excellent patient experiences while supporting clinic revenue goals. You will manage patient interactions, scheduling, insurance data, and day-to-day administrative...
- Kennedy Krieger Institute, Inc. in Baltimore, MD seeks a Patient Services Coordinator I to support Care Center operations at the front desk and clinic level. Responsible for registration, scheduling, cashiering, and customer service, with duties expanding to insurance...Work at office
- Confluent Health in Parkville, MD is seeking a part-time Front Desk Care Coordinator to create a welcoming patient experience. You will manage check-ins/outs, scheduling, insurance verification, and patient communications with a focus on accuracy and empathy. The role requires...Hourly payPart time
- MedStar Health is seeking a friendly and organized medical receptionist to greet patients and manage front desk operations in a fast-paced health care setting. You will verify insurance, collect co-pays, schedule appointments, and support a smooth patient flow across departments...
- Upperline Health is seeking an energetic Patient Care Coordinator to support physicians and care teams in Maryland, serving as the key connector... ...patients and providers at our clinic. You will manage front desk duties, check-in, scheduling, EMR data, and help with billing...
- Clearway Pain Solutions seeks a Front Desk Representative to manage patient flow, collect demographics and insurance data, and register patients in the... ...schedule follow-ups, and support the office with data entry and coordination. #J-18808-Ljbffr Clearway Pain SolutionsWork at office
$19 - $22 per hour
...a hospitality role with a sales rhythm, not a sales role with a desk. If you’ve been the person a luxury hotel, a high-end salon or a... ...Advisor Specialist rely on what you enter. WHO SUCCEEDS HERE Front of house at a luxury hotel, a high-end salon or spa, a fine-...Hourly payAfternoon shiftNurse Practitioner On Call LLC
Baltimore, MD5 days ago$16.2 - $28.8 per hour
Patient Service Coordinator This position is responsible for patient front‑desk duties including check‑in, check‑out, insurance verification, payment processing, scheduling, and communication with providers at Johns Hopkins Bayview. Responsibilities Provide friendly,...Hourly payFull timeFor contractorsMonday to FridayShift workDay shift- GBMC HealthCare is seeking an organized Front Desk/Insurance Support role to assist practice operations and patient services. The position focuses on greeting visitors, screening calls, scheduling appointments, completing data entry, and verifying insurance information....
- MedStar Health is seeking a customer-focused front desk professional to greet patients, coordinate efficient flow through the department, and manage appointments and payments. You will verify insurance, collect co-pays, post charges, and ensure accurate patient demographics...
- Greater Baltimore Medical Center (GBMC) seeks a Patient Service Coordinator to supervise the reception area, coordinate scheduling, registration, and billing processes. The role supports resident physicians and trains new staff while ensuring accurate insurance data and...
$18 - $21 per hour
...Group is searching for a Full Time, enthusiastic, patient focused,Patient Services Representative/Medical Front Desk Representative for our office inLutherville, MD.... ...speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy...Hourly payFull timeTemporary workWork at officeWeekend workAfternoon shiftEarly shift$17.83 per hour
...contributing to a mission of compassionate care, we invite you to apply today and join... ...different times. Responsibilities The Patient Service Associate is responsible for... ...Service Associate is responsible for all front desk operations, which include, but are not limited...Temporary workWork at officeImmediate startFlexible hoursMercy Medical Center
Cockeysville, MD21 hours ago- Brown University Health is seeking a front desk/medical receptionist to assist physicians in delivering high-quality patient care. The role emphasizes strong customer service... ...phones, scheduling, checking patients in/out, coordinating referrals, verifying insurance, and...Work at office
$25 - $30 per hour
Billing Coordinator Shift: M-F 8 am-4:30pm Key Responsibilities: Coordinates... ...coverage to determine patient financial liability. Works proactively... ...claims. Reviews and resolves front desk edit reports, missing charge... ...- Sinai delivers advanced care with a mission to improve the...Work at officeShift work$16 - $21.1 per hour
Patient Service RepresentativeOn-Site: Ascension St. Agnes Hospital BaltimoreSchedule: Thursday... ..., compassionate, and accurate access to care .This is more than registration — it’s a... ...registration, insurance verification, or front desk is a plus (but not required)High School...Hourly payLocal areaShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Care Coordinator (Front Desk). Be the first to apply!
Related searches
- patient registration representative Lutherville Timonium, MD
- patient care representative Lutherville Timonium, MD
- nursing unit secretary Lutherville Timonium, MD
- unit secretary Lutherville Timonium, MD
- medical secretary Lutherville Timonium, MD
- patient experience coordinator Lutherville Timonium, MD
- patient assistance representative Lutherville Timonium, MD
- health unit coordinator Lutherville Timonium, MD
- unit assistant Lutherville Timonium, MD
- unit clerk Lutherville Timonium, MD