Human Resources Coordinator

Job Description

Job Description

Join Harborstone Credit Union—Where We Build Dreams and Change Lives!

At Harborstone Credit Union, we're more than a financial institution—we're a team united by a shared purpose: building dreams and changing lives for generations to come . Recognized as one of Washington's best workplaces, we foster a culture built on kindness, accountability, growth, and collaboration.

If you're a highly organized, detail-oriented professional who enjoys supporting others, keeping operations running smoothly, and making a meaningful impact behind the scenes, we'd love to meet you. Join our People and Culture team and help create an exceptional employee experience while supporting the people who serve our members, local businesses, and communities every day.

This is an in-person, on-site position based in our Lakewood administration building.

Why Come Work at Harborstone?

At Harborstone Credit Union, we invest in our employees and their families by offering a comprehensive and competitive benefits package, including:

• Competitive pay: $22.74 - $34.12 hourly . Dependent on experience*
• Medical, dental, and vision insurance for employees
• Employer contribution toward dependent medical premiums
• Flexible Spending Accounts (FSA), including employer contributions to dependent care/childcare FSA
• Health Savings Account (HSA) with employer contributions
• 401(k) retirement plan with employer matching contributions
• Generous paid vacation and sick leave
• Paid holidays and a personal day
• Professional development and career growth opportunities
• Employee appreciation events and team-building activities
• Discounted loan rates and other employee financial benefits
• Wellness programs and resources
• A collaborative, supportive culture that values work-life balance and employee well-being

*The posted salary range reflects the full earning potential for the position. Most new hires can expect an offer between the minimum and midpoint of the range, depending on experience, qualifications, and internal equity.

As our HR Coordinator you will be the first point of contact for Human Resources, providing exceptional customer service while supporting daily HR operations, employee transactions, payroll support, compliance activities, and a variety of administrative processes that keep the department running smoothly.

• Serve as the primary contact for the HR phone line, email inbox, and employee inquiries.
• Coordinate HR transactions, onboarding, personnel records, and department communications.
• Assist with payroll administration, compliance tracking, audits, and credential management.
• Support employee lifecycle activities, annual HR processes, and departmental projects.
• Maintain accurate records while delivering timely, confidential, and customer-focused service.

We're looking for a highly organized, detail-oriented professional who thrives in a fast-paced environment and enjoys helping others. The ideal candidate has excellent communication and customer service skills, can successfully manage multiple priorities, maintains strict confidentiality, and is committed to delivering exceptional support to employees and leaders. Experience in Human Resources, payroll, or office administration is preferred.

Qualifications

Education

Associate's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience. Bachelor's degree preferred.

Preferred Certifications
Human Resources certification or coursework preferred.

Experience

• Minimum of two (2) years of administrative experience, preferably in Human Resources, payroll, or office administration.
• Experience providing exceptional customer service in a professional office environment.
• Experience maintaining confidential information and coordinating multiple administrative processes.
• Financial institution experience preferred.

Knowledge, Skills, and Abilities

• Knowledge of general office practices, administrative procedures, and customer service principles.
• Working knowledge of Human Resources principles and employment practices.
• Ability to maintain confidential and sensitive information with professionalism and discretion.
• Exceptional organizational skills with the ability to manage multiple priorities, frequent interruptions, and changing deadlines in a fast-paced environment.
• Ability to effectively multitask while maintaining accuracy, attention to detail, and a high level of customer service.
• Ability to prioritize work independently, exercise sound judgment, and follow through on assignments with minimal supervision.
• Strong problem-solving skills with the ability to identify issues, determine appropriate resources, and ensure timely resolution.
• Ability to adapt quickly to changing priorities while maintaining professionalism and confidentiality.
• Demonstrated ability to coordinate multiple projects, deadlines, and administrative processes simultaneously.
• Excellent verbal, written, and interpersonal communication skills.
• Strong customer service and relationship-building skills.
• Proficiency with Microsoft Office Suite, HRIS, and other business software.

Physical Considerations

• Ability to communicate effectively in verbal, written, and electronic formats with internal and external stakeholders.
• Ability to read, comprehend, and respond to written and verbal instructions and information.
• May be required to sit or stand for extended periods, depending on job duties.
• May involve repetitive motions, including keyboarding and handling office equipment.
• May require stooping, bending, squatting, or reaching occasionally.
• May be required to lift and carry items weighing up to 20 pounds.
• Ability to navigate office environments, including walking between workstations, meeting rooms, and member service areas.
• Travel may be required as needed to support business operations and organizational needs.

Please see attached Job Description for full details.

FLSA: Hourly, Non-Exempt