Legal Secretary Manager

Join to apply for the Legal Secretary Manager role at Permanent Placements LLC Base pay range: $110,000.00/yr - $120,000.00/yr Work Environment: Hybrid (4 days in/1 out) Overview Our client, a dynamic and growing mid-sized law firm based in Chicago, is seeking a Legal Secretary Manager to lead and support a team of legal secretaries, administrative clerks, a receptionist, and a records clerk. This role is central to fostering a collaborative, inclusive, and high-performing administrative team that delivers exceptional service to attorneys and clients. Key Responsibilities Oversee daily workflow and workload distribution across the secretarial and administrative support team Lead monthly team meetings and facilitate small group sessions to strengthen collaboration Partner with talent development and IT teams to recruit, onboard, and train support staff Coordinate technology training and competency assessments to enhance team capabilities Manage onboarding and orientation for new attorneys and support staff Facilitate assignment changes and ensure smooth transitions across the team Serve as a liaison between attorneys and support staff to resolve issues and maintain working relationships Lead performance management processes including mid-year check-ins, annual reviews, and progressive discipline when necessary Support offboarding processes and evaluate staffing needs in collaboration with leadership Organize and participate in firm-wide initiatives and recognition events for administrative staff Ensure compliance with firm policies and employment laws Prepare regular status reports and participate in leadership meetings Ideal Candidate Profile Bachelor’s degree or equivalent professional experience Minimum of 7 years in a managerial role within the legal industry Proven experience managing teams of 10 or more Strong background in employee relations and conflict resolution Prior experience as a legal secretary is a plus Proficiency in Microsoft Outlook, Word, Excel, and PDF tools (e.g., Kofax Power PDF) Familiarity with document management systems and recruiting platforms Strong analytical, organizational, and communication skills Professional demeanor with a service-oriented mindset What Our Client Offers Competitive compensation and bonus structure Comprehensive benefits including health insurance, paid leave, disability coverage, and voluntary plans (dental, vision, 401(k), commuter benefits, FSA, and more) A supportive and inclusive team culture Forward-thinking leadership and strategic growth initiatives Location: Chicago, IL Compensation: $110,000 – $120,000 base salary, plus bonus potential Seniority level: Mid-Senior level Employment type: Full-time Job function: Legal Industries: Legal Services and Law Practice #J-18808-Ljbffr Permanent Placements LLC