Network Administrator

Network Administrator - Berrien Springs (Full-Time)

This is a Hybrid Work Eligible position. You may be required to come into the Operations Center in Berrien Springs, MI as needed to ensure business needs are met.

ABOUT HONOR:

At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 27 branches, and worldwide through online banking.


OUR TEAM:

As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we aspire to be great, and that starts with the people that live out the "I Am Honor" promise every day.

At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced people, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor.

COMMITMENTS TO LIVING "I AM HONOR":

• Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions.
• The Platinum Rule - Treat others the way they want to be treated.
• Make the Connection - Develop genuine relationships so you can provide a "WOW" experience.
• See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized.
• Reason over Rules - Make decisions that are good for the person and good for Honor.
• Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.

WHAT WE ARE LOOKING FOR:

• Accountable for the maintenance, design, and health of Honor's network in collaboration with the infrastructure team, including firewall and SD-WAN platforms that support secure and reliable connectivity across the organization.
• Ensures that Honor's network is operating to the best of its capabilities while also proactively identifying areas of improvement.
• Serves as an escalation point for advanced network troubleshooting for our IT support team, including issues involving firewalls, WAN connectivity, and SD-WAN routing or policy behavior.
• Innovates and develops forward-thinking solutions and collaborate with management for planning and implementation.
• Develops and maintain comprehensive network documentation to guarantee consistency and lifecycle management controls for core network, firewall, and SD-WAN environments.
• Security-first mindset and will work closely with Honor's cybersecurity team to review and implement current and future network controls for compliance with industry best-practices.
• Works in an environment with a broad range of technologies, though will primarily be using Cisco and Microsoft products.

WHAT WE EXPECT FROM YOU :

EDUCATION/CERTIFICATION :

• Associate's degree or equivalent certification(s)
• Preferred: Bachelor's Degree, Cisco CCNA, CompTIA Network+

EXPERIENCE REQUIRED:

• Three years to five years of similar or related experience, including preparatory experience.
• Product Knowledge: Required: Cisco Preferred: Meraki, Palo Alto, SolarWinds, Zabbix Desired: Nutanix, Veeam, Azure, Ansible
• Networking Proficiencies: Required: Routing, switching, firewall, VLAN, VPN, WLAN Preferred: High-availability, next-gen firewall, SD-WAN, automation, VoIP Desired: QOS, virtual networking

KNOWLEDGE/SKILLS/ABILITIES:

• Must have demonstrated ability to keep finances in order.
• Must be organized and able to create meaningful documentation.
• Solid relationship management and performance management skills.
• Ability to motivate and direct staff members and subordinates.
• Strong customer service orientation.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Good written, oral, and interpersonal communication skills.
• Ability to present ideas in business-friendly and user-friendly language.
• Highly self-motivated and directed.
• Team-oriented and skilled in working within a collaborative environment.
• Must be highly detailed.

WHAT'S IN IT FOR YOU:

Honor has excellent benefits for all full and part-time team members. We offer:

• Medical with prescription coverage, Dental, and Vision.
• 401k employer contribution & matching program.
• Paid time off and paid holidays (including your birthday!).
• Paid community volunteer hours.
• Wellbeing spending account.
• Various discounts on credit union products and services for team members & their families.
• Additional perks included.