Surgical Scheduler
$19 - $25.5 per hourAuburn Community Hospital
Surgery Scheduler
The surgery scheduler plays a critical role in coordinating surgical and diagnostic procedures for patients in both office and hospital settings. This position requires strong attention to detail, excellent organizational skills, and outstanding communication and customer service abilities. The scheduler will ensure all appointments are accurately and efficiently scheduled, necessary preparations are completed, and all relevant parties are informed in a timely manner.
General responsibilities include scheduling office-based and hospital procedures, including diagnostic tests, using proper codes and provider availability. The scheduler will coordinate with hospitals, vendors, and anesthesia groups to ensure all resources are available for procedures. Communication with patients regarding procedure prep, arrival times, and follow-ups is essential. Verification of insurance, obtaining prior authorizations, and ensuring pre-surgical clearances are completed are also part of the role. Maintaining accurate records in the EMR, including notes, special instructions, and patient consents, is crucial. Maximizing provider schedules for efficiency and productivity, updating calendars as needed, making confirmation calls, handling cancellations or reschedules, and supporting front desk scheduling are also important tasks. Providing excellent customer service to patients, staff, and providers, maintaining clean and organized workspaces, and participating in required trainings, meetings, and team activities are also part of the job. Assisting with onboarding and training of new staff and performing other tasks as assigned are additional responsibilities.
Qualifications include a high school diploma or equivalent (associate degree preferred). Experience in medical or surgical scheduling is strongly preferred. Knowledge of medical terminology, EMR systems, and insurance authorization is required. Strong communication, organization, and multitasking skills are essential. Attention to detail with the ability to maintain confidentiality and follow HIPAA guidelines is necessary. Being professional, courteous, and team-oriented is also important.
Salary: $19.00 to $25.50 per hour DOE
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