Host/Hostess
The Hangout
Be Part of the All-New Sunliner Diner in Orange Beach!
Are you ready to bring your energy and enthusiasm to a fun, fast-paced, retro-inspired diner that guests can't stop talking about? Sunliner Diner is now hiring friendly, upbeat, and service-minded individuals to join our Orange Beach team. Here, you'll find a workplace where positivity, support, and teamwork are always on the menu. Position Summary: The Host/Hostess is the first point of contact for guests and plays a key role in creating a positive first impression. This position is responsible for warmly welcoming guests, managing waitlists and reservations, and ensuring an organized seating flow to support efficient service. Key Responsibilities:
Are you ready to bring your energy and enthusiasm to a fun, fast-paced, retro-inspired diner that guests can't stop talking about? Sunliner Diner is now hiring friendly, upbeat, and service-minded individuals to join our Orange Beach team. Here, you'll find a workplace where positivity, support, and teamwork are always on the menu. Position Summary: The Host/Hostess is the first point of contact for guests and plays a key role in creating a positive first impression. This position is responsible for warmly welcoming guests, managing waitlists and reservations, and ensuring an organized seating flow to support efficient service. Key Responsibilities:
- Greet guests warmly and sincerely as they arrive.
- Manage the seating chart and waitlist to optimize table turnover and guest satisfaction.
- Take reservations over the phone or in person using a reservation system (if applicable).
- Keep track of which tables are cleaned and available for new guests.
- Make sure there are complete place settings for each guest.
- Move tables together to accommodate larger parties.
- Make special arrangements for children or disabled individuals.
- Escort guests to their tables, provide menus, and inform them of their server.
- Answer questions regarding wait times and restaurant services.
- Maintain cleanliness and organization of the host stand, entrance, and lobby area.
- Communicate effectively with servers, bussers, and management regarding table availability and guest needs.
- Handle guest concerns or complaints with professionalism and promptly notify management when necessary.
- Thank guests as they leave and invite them to return.
- Performs other duties as assigned.
- Previous experience as a host or in customer service is a plus.
- Excellent communication and interpersonal skills.
- Friendly, welcoming, and professional demeanor.
- Ability to multitask and stay organized in a fast-paced environment.
- Must be reliable, punctual, and able to work flexible hours, including evenings, weekends, and holidays.
- Ability to stand and walk for extended periods (6-8 hours).
- Ability to lift up to 50 lbs occasionally.
- Frequent reaching, bending, and light cleaning as needed.
- Must work a flexible schedule including nights, weekends and holidays.
Vacancy posted 2 days ago
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