Hospice Liaison (Marketer)

Job Description

Job Description

CompleteOK is seeking a (Hospice) Community Liaison to join our growing CompleteOK team in Oklahoma City, Edmond, Norman and surrounding communities! This position will work to gain local partnerships for our hospice office located in Oklahoma. If you are energetic, outgoing, with hospice industry knowledge and want to step in to sales, this opportunity is perfect for you!

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Job Type

• Full-Time

Benefits:

• Dental insurance
• Mileage Reimbursement or Company Vehicle
• Bonus Incentives
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

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Essential Functions

The primary responsibility of the Community Liaison (Hospice) is to facilitate a seamless transition for patients discharging from a facility setting to the care of CompleteOK for post-acute care needs. The LIAISON role is aligned with company market development initiatives. This individual understands their role in growth, serving more patients and delivering exceptional care.

• Explains hospice services and agency procedures to the patient and his/her family members
• Involves the family|caregivers in the educational process and assesses post-discharge educational|coaching needs
• Knowledgeable about state specific admission criteria and timelines for admission
• Monitors the status of all patients receiving Respite or General Inpatient Care and facilitate the communication between the agency|hospital|physician
• Develop and maintain ongoing relationships with referral sources
• Become the subject matter expert on the Medicare Hospice Benefit
• Educate patients, family members, referral sources on the benefits of the hospice plan of care
• Assist CompleteOK Intake department with obtaining all information needed for patient admission
• Educate, complete legal documents with patient, family or POA for admission to services
• Communicate efficiently and effectively with patient, referral source, family, hospice clinical team, and Medical Director when appropriate
• Meet and exceed admission goals outlined by the VP of Hospice Sales
• Coordinate and host community and marketplace events, and educational lunches

Experience Requirements

One year of hospice sales experience.

License Requirements

• Current driver's license and vehicle insurance, access to a dependable vehicle or public transportation.

Skill Requirements

• Health care sales/marketing
• Experience managing healthcare accounts
• Proficiency with Microsoft Office (Excel, PowerPoint, Word)

We are an Equal Opportunity Employer

Ability to Commute:

• Oklahoma City, OK 73139 (Required)

Work Location: In person

CompleteOK is the trusted family owned and operated post-acute care partner for hospitals, physicians, and families nationwide. Whether home health or hospice care to long-term acute care and community-based services, we are the standard for high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems throughout Oklahoma and Colorado have partnered with Complete to deliver patient-centered care in the home. Families, hospitals, physicians and communities choose Complete, because we are Neighbors Caring for Neighbors.

Company Description

CompleteOK is the trusted family owned and operated post-acute care partner for hospitals, physicians, and families nationwide. Whether home health or hospice care to long-term acute care and community-based services, we are the standard for high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems throughout Oklahoma and Colorado have partnered with Complete to deliver patient-centered care in the home. Families, hospitals, physicians and communities choose Complete, because we are Neighbors Caring for Neighbors.