Program Supervisor

Job Description

Job Description

Our Young Adult Program is HIRING! 

When given the individualized support and opportunities they need, young adults living with behavioral health challenges can prepare for a successful transition into adulthood.  The Young Adult Program a is a voluntary residential program for individuals struggling with significant mental health diagnoses as they transition toward independent living. 

Make an impact by helping us reach our goal to help young adults understand and manage their mental health needs with the help of community supports and on-site treatment services. This program was initiated in efforts to help transitional age youth who are living with mental health challenges function successfully in the community and be less inclined to become homeless or dependent on the system for everyday needs.

We are currently hiring for a temporary full-time Program Supervisor at our Sender House Young Adult program to work 40 hours week (Sunday - Wednesday) 9am to 7pm

Salary starts at $61,240/year

So, who's right for the job?  We are looking for candidates with the following:

• Bachelor’s degree in a behavioral science discipline.
• Three years of experience as a direct care worker with at-risk children and youth in a treatment setting.
• Proven direct supervision experience which includes interviews job applicants and makes hiring recommendations. Managing grievances brought by assigned staff and recommending resolution. Providing verbal and written disciplinary action to assigned staff and recommending additional discipline up to and including termination if warranted. Preparing performance evaluations, ensuring staff coverage, assigning overtime and managing employees' timecards.
• A commitment to non-violence: Helping to build safety skills and a commitment to higher purpose.
• A commitment to emotional intelligence: Helping to teach emotional management skills.
• A commitment to social learning: Helping to build cognitive skills.
• A commitment to open communication: Helping to overcome barriers to healthy communication, learn conflict management, reduce acting out, enhance self-protective and self-correcting skills, teach health boundaries.

Responsibilities of the role will include:

• Interpersonal and Communication Skills conducive to an effective leader: including ability to provide positive customer service to community teams and families, work collaboratively with other programs on campus, and demonstrates ability to use creativity and problem-solving skills.
• Ability to provide administrative supervision of assigned staff.  Supervision should include a focus on developing mastery of their essential duties, responsibilities, and competencies as well as ongoing professional development; this does include the use of progressive discipline and termination, if needed.  Provide individual and group supervision to all direct reports and maintain documentation of such as per regulatory requirements.
• Ability to lead and foster skills in staff members to best serve clients in the program, support Manager in facilitating cottage programming across all shifts, evaluating client milieu plans and communicate with the clinical teams about these plans, ensuring staff participate in clinical meetings. 
• Ability to effectively train program staff on interventions, agency protocols, and other critical components of the program.  Has the skills and knowledge to facilitate official agency trainings as appropriate.
• Ability to efficiently and effectively complete all administrative tasks for this role, which may include case management, customer service, training management, budget management, etc.
• Clinical : Understand, lead, and participate in treatment process (from assessment to discharge), including interdisciplinary communication, engagement, documentation, relationship building and coordination of care responsibilities. Ability to administer medications to clients when needed, per policy. Provides coordination with external agencies serving youth, coordinate care for any appointments resident may have, ensure coordination with all pharmacy and medication related issues. 
• Programmatic: Provides supervision and training to assigned YAP Skills Trainers with a focus on developing mastery of their essential duties, responsibilities, and competencies as well as ongoing professional development. Will provide individual and group supervision to all direct reports and maintain documentation of such as per regulatory requirements. Responsible for arranging and assuring staff coverage and responding to program staff requests for time off. Provide direction, help and delegation as needed, to complete daily programmatic needs to promote the best care and environment to residents. Tasks could include, but are not limited to light housekeeping, preparation of resident space, outdoor care, organization of treatment interventions and any other programmatic need

Who we serve:  We serve young adults, ages 17-24, who need temporary guidance as they develop the skills necessary to successfully manage their mental health needs in conjunction with daily life expectations.

Services we provide:  Residents receive formal treatment services through Linn County Mental Health. This includes medication management appointments with a psychiatrist and sessions with a therapist.

Other services include the following:

• Individual and group sessions led by Trillium skills trainers
• Assistance with gaining skills needed to be successful in the community
• Helping residents succeed in volunteer activities, work, and school completion
• Basic care coordination related to discharge planning and follow up services
• Weekly Community Groups led by a Clinical Supervisor (QMHP)

The Young Adult Program offered at the Sender and Juniper Houses, are residential homes located within a small neighborhood community in Albany, Oregon. The programs resemble that of a traditional group home.  Each resident has their own room and is encouraged to be an active member of the household, including participating in skills groups and helping out with everyday tasks.

While in the program, residents work toward building competency in the following areas: safety, independent living skills, compliance with program expectations, and readiness to begin taking further steps toward true independent living.

How we measure success:  Each resident is given an Individualized Plan of Care, which outlines areas of focus in treatment as well as long- and short-term goals to measuring his or her progress. Goals are reviewed with the resident as well as the county to determine appropriateness and help evaluate readiness for graduation from the program. A typical length of stay is one year. When treatment goals are met, residents graduate from the program with a transition plan, including aftercare appointments with a psychiatrist, individual therapist, and any other follow up. Depending on their needs, residents may be recommended to utilize additional resources such as group therapy, further skills training, intensive outpatient treatment, and be referred to a primary care physician.

What's in it for you?

• 100% Employer Paid Medical, Vision, and Dental for Full Time Employees
• 401k retirement plan matches– up to %6 match
• Growth | Career track, continuing education, and professional development
• Generous Vacation and Sick Leave
• And more!

Pay Equity:  Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.

For physical demands of position, including vision, hearing, repetitive motion, and environment, contact the HR department. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.

Consideration of candidates is on-going, and position may close after 3 business days of posted opportunity.  

If you need accommodation to review the information and/or complete the application process, please contact the Human Resources Department.

Trillium Family Services is a drug-free workplace. All final applicants will be subject to a criminal record identification check pursuant to ORS 181.536.727.537 and agency policy. We are an Equal Opportunity Employer and Service Provider and support culturally linguistically diverse governance, leadership, and workforce.