Junior Consumer Insights Specialist - Laundry

Job Summary:

The Junior CMI Researcher is an entry-level member of the LAD Consumer & Market Insights team, supporting research and analysis that inform product innovation and new technology development. This role provides hands-on exposure to quantitative and qualitative research methods, consumer data analysis, and cross-functional collaboration, working under the direct mentorship of the Principal CMI Specialist & UX Researcher. It is designed as a development track toward CMI Specialist responsibilities.

This position is full-time and fully on-site, Monday through Friday, in Louisville, Kentucky. Some domestic and international travel is required.

Essential Job Responsibilities:

• Assist in designing, executing, and analyzing surveys, focus groups, and other primary consumer research studies under the direction of senior CMI staff.
• Support secondary market research and competitor intelligence, organizing findings into clear, structured summaries for the team.
• Perform data collection, cleaning, and aggregation to build and maintain research databases.
• Use tools such as Power BI, Excel, and Salesforce to analyze consumer and market data and surface actionable insights.
• Assist in preparing presentation materials, dashboards, and research reports for internal stakeholders.
• Coordinate logistics for research activities, including participant recruiting, session scheduling, and timeline tracking.
• Support cross-functional collaboration with Marketing, R&D, and Product Development on innovation and new technology initiatives.
• Contribute to maintaining and improving internal research documentation, templates, and best practices.

Education and Experience:

• Bachelor’s degree in Market Analytics, Consumer Insights, or a related discipline.
• 1-2 years of relevant experience. Internship or academic research project experience will be considered in lieu of full-time experience.

Qualifications:

• Proficient in quantitative, qualitative, and data analytic tools to translate VOC into innovative products.
• Strong communication and presentation skills.
• Detail-oriented, organized, and able to manage multiple research activities at once.
• Genuine curiosity and eagerness to learn quantitative and qualitative consumer research methods.
• Collaborative mindset;
  comfortable working with cross-functional and multi-cultural teams.

Preferred Qualifications:

• Prior internship, co-op, or academic project experience in market research, consumer insights, sales analytics, or a related analytical field.
• Familiarity with CRM or data platforms such as Salesforce.
• Coursework, minor, or applied project experience in entrepreneurship, innovation, or data analysis.

Midea America Corp. is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.