Administrative & Business Development Assistant

Job Description

Job Description

IQ Skyline

Full-Time or Part-Time | $20/hour + Commission

Schedule:

• Monday–Thursday: 9:00 AM – 3:00 PM
• Friday: 8:30 AM – 2:30 PM

We are looking for a dependable, organized, and personable Administrative & Business Development Assistant to support operations.

This position is ideal for someone who enjoys a variety of responsibilities, works well independently, and is comfortable communicating with customers, vendors, and prospective business partners.

Approximately 50% of this role is administrative and clerical, with 50% focused on business development and appointment setting.

Key Responsibilities

Administrative & Office Support

• Answer incoming phone calls and respond to customer inquiries
• Monitor and respond to customer service emails
• Process small orders and prepare shipping labels
• Coordinate with warehouse personnel regarding outgoing shipments
• Receive, sort, and distribute incoming mail
• Prepare outgoing mail and postage
• Monitor office supplies and notify management when replenishment is needed
• Maintain organized records, paperwork, and filing systems
• Assist management with scheduling, follow-ups, and general administrative tasks
• Monitor social media accounts for customer inquiries and messages

Business Development & Appointment Setting

• Contact prospective retail partners to introduce our luxury massage chair dealer program
• Identify store owners, purchasing managers, and other decision-makers
• Schedule introductory calls between interested prospects and the company owner
• Follow up with prospective dealers and maintain accurate outreach records
• Assist with outreach campaigns and our employee referral program

This is not a traditional sales position. You will not be expected to negotiate contracts or close sales. Your primary goal is to make connections, identify interested retailers, and arrange conversations with management.

Qualifications

• Strong communication and interpersonal skills
• Excellent organization and attention to detail
• Comfortable making professional outbound phone calls
• Ability to multitask and work independently
• Basic computer skills and familiarity with email and office software
• Reliable, punctual, and willing to learn
• Previous administrative, customer service, or office experience preferred
• Massage chair industry experience preferred but not required
• Experience with Shopify or similar order management systems is a plus

Compensation & Benefits

• $20 per hour
• Additional commission opportunities for qualified business development results
• Full-time or part-time opportunities available
• Training provided

Who We're Looking For

Someone who is proactive, detail-oriented, and comfortable wearing multiple hats. We value reliability, initiative, and a positive attitude more than an impressive résumé.

If you enjoy keeping things organized, helping customers, and making meaningful business connections, we'd love to hear from you.

IQ Skyline is a luxury massage chair company dedicated to bringing innovative wellness technology, exceptional comfort, and modern design into homes and businesses across the country. Our premium massage chairs combine advanced technology with sophisticated styling, offering a high-end relaxation experience. Through our growing network of retail partners, we make luxury wellness products more accessible while building lasting relationships with the businesses and customers we serve. As a growing company, we pride ourselves on personalized service, strong partnerships, and a hands-on approach to business.

Company Description

IQ Skyline is a luxury massage chair company dedicated to bringing innovative wellness technology, exceptional comfort, and modern design into homes and businesses across the country. Our premium massage chairs combine advanced technology with sophisticated styling, offering a high-end relaxation experience. Through our growing network of retail partners, we make luxury wellness products more accessible while building lasting relationships with the businesses and customers we serve. As a growing company, we pride ourselves on personalized service, strong partnerships, and a hands-on approach to business.