FinOps Technical Account Manager

ProsperOps is looking for an experienced FinOps practitioner. Your mission will be to work with customers to solve complex cloud cost optimization problems and answer both strategic and tactical FinOps questions. You’ll also be involved in the development of new optimization services and working closely with our Product team. The ideal candidate already possesses deep experience in the FinOps discipline as an optimization practitioner. We’re looking for insanely curious problem solvers with strong computational skills. Responsibilities Finops Subject Matter Expert working with existing install base to answer questions surrounding the ProsperOps platform and cloud rate optimization methods Onboarding/implementation support including bringing customers up to speed with various FinOps concepts and how our platform works Work with the Product team to develop new optimization services to enhance customer discounts Addressing general support inquiries and ad hoc requests with customers Introducing new products/features Requirements Customer obsession - you are detail oriented with strong written and communication skills Problem Solver - you can cull the relevant details and solve for the essence of the problem Fastidious – you're organized, care about the details, and seldom make mistakes Unafraid of Math - you are comfortable working with numbers and ad hoc spreadsheet analysis Startup mentality – high integrity, curious, positive attitude, and strong work ethic Deep familiarity with Amazon Web Services and FinOps concepts to include Savings Plans and Reserved Instances About Us ProsperOps is the category leader in autonomous cloud cost optimization, founded by the leaders behind Rackspace’s AWS Managed Services Business. We use sophisticated algorithms, AI, and automation to generate world-class savings outcomes while minimizing our customers' risk. We have over $1Billion of AWS compute spend under management and serve sophisticated AWS teams at Drift, Betterment, and Tech Data, as well as leaders in the Gartner Cloud Services Magic Quadrant. Package Long-term incentive program Unlimited PTO Benefits including medical and dental insurance, 401(k) Career growth opportunities as an individual contributor to team leader Work from home (we're a fully remote team) Opportunity to be an early part of and shape a start-up culture #J-18808-Ljbffr